Recent Commercial Posts

Restoring Your Business After Disaster, the SERVPRO® Way | SERVPRO of Conway & Faulkner Counties

2/15/2024 (Permalink)

business man in office talking to female SERVPRO rep SERVPRO of Conway & Faulkner Counties is here for your business every step of the way, from ERPs to disaster recovery.

Fires, floods and severe storms can be serious situations no matter where they occur, but especially if an emergency like this happens at your business. A single disaster can have a serious impact on your year and can be really frustrating for your employees.

While we know that we can’t control the weather or prevent every single emergency from happening, it is possible to make a full recovery when you rely on SERVPRO of Conway & Faulkner Counties for a quick and reliable restoration.

Preparing Ahead of the Disaster

Disasters can strike at a moment’s notice, which means it is important to have a plan in place for multiple different scenarios. Your team should always know what’s next and what is expected of them.

One of the most important parts of your disaster plan is your communication strategy! Staying connected and informed is one of the most important ways to ensure your staff react appropriately. Assign specific tasks to people and establish a secure chain of command so that everyone knows what is going on.

You should also take a tour of your facility and show your team where all of the important valves and switches are. If your team can quickly shut off water during a water disaster or snuff out a fire with a nearby fire extinguisher, you will be able to avoid more serious damage.

In addition, you should also have a plan ready to use for after the disaster is over and your scene is secured. Establish the rules for remote work or gather your team at an alternate location while your repairs are taking place.

Recovering the SERVPRO Way

Once your space is secure and your staff are safe, it is time to call SERVPRO! Our reliable crew will take care of every aspect of your recovery and we will do it with confidence.

We will get right to work on restoring, rebuilding and cleaning, so we want you to focus on keeping your customers informed along the way. Business-customer relationships are everything nowadays, so it is important that your patrons know when you expect to be open again.

While you may have to be displaced temporarily, know that it is not forever! Hiring a professional restoration company can ensure you make a full recovery in a short amount of time. We will work hard to minimize the disruption to your workflow and staff while also making sure we leave a job well done.

Create the plans ahead of time so you can navigate through disasters more seamlessly, and then call SERVPRO of Conway & Faulkner Counties for a thorough restoration no matter your situation. Your business is always in good hands with us.

Has your business experienced a disaster, or do you want help building an emergency plan? Contact us to find everything you need.

Planning for Emergencies at Your Business | SERVPRO of Conway & Faulkner Counties

11/17/2023 (Permalink)

clip board with a disaster preparedness checklist and emergency supplies in the background Are you prepared for disaster? SERVPRO of Conway & Faulkner Counties is here for you when disaster strikes!

Disaster can strike at any time, and the possibility of suffering a disaster at your workplace is actually increasing. The number of natural disasters has increased steadily over the last five years. Not only that, but these instances are becoming stronger and more destructive in nature, which means they leave behind more extensive damage than ever before.

While that might sound scary, we don’t want you to panic! Preparing for these types of situations can help you navigate these scenarios more smoothly.

Knowing what to expect and how to handle each situation is key to keeping your team safe and your business afloat. We explain more about preparing for disasters below.

The Importance of Having a Plan

Since the frequency of natural disasters have been increasing over the years, having a plan can save lives and reduce your damage risk. For example, preparing for the possibility of a flood or a fire can help you react quicker and get your employees to safety right away.

Natural or manmade disasters can cause widespread damage to your property, but they can also be a strain on your budget financially. Creating a plan ahead of time can help minimize the cost of recovery and ensure your staff get their wages in a timely manner.

Sometimes damage can be so severe that businesses have to close during the repair process, and oftentimes, those businesses never reopen. We are here to help make sure that doesn’t happen to you!

The Creation of an Emergency Ready Plan

Your SERVPRO® team has the perfect solution to your preparation needs. Our Emergency Ready Plan is a comprehensive guide that will help you navigate the most uncertain circumstances and will be your solution to staying in control of any damage situation.

Our team will start by assessing your business by laying out the different threats that are unique to your property. For example, a small storefront that sells local goods will have a much different risk level than a large warehouse that works with heat or chemicals.

We will explain what to do before, during and after each disaster. Preparation before certain events might include moving important paperwork to a water-safe location or creating go-bags for your employees to take with them as they get out safely.

Our Emergency Ready Plan will also lay out the important communication strategies to follow. We will create a reliable chain of command when it comes to communicating with authorities and your other team members, and it will also designate who is in charge of what during a disaster.

Your Emergency Ready Plan will help you navigate any weather disaster or manmade disaster with ease and confidence. If you know exactly what to do and when to do it, your losses will be minimized and your business will be restored and back open before you know it.

Ready to create your Emergency Ready Plan for your business? Contact us for your free assessment to start the plan you need.

Common Commercial Property Damage Risks | SERVPRO® of Conway & Faulkner Counties

6/17/2022 (Permalink)

a large commercial building with extensive damage to roof and siding SERVPRO of Conway & Faulkner Counties is your local commercial disaster team. Contact us to learn more about our commercial damage restoration service

Businesses are the backbone of the United States. Ever since our country’s creation, we have relied on innovation and businesses to help fuel and propel our nation forward. We either work for one, frequent one often or own one.

If you fall into the category of a business owner, you know how complex owning a business can be. On top of the day-to-day needs, it is imperative to have plans for when things go awry. When disaster strikes in the form of water or storm damage, it can have terrible consequences for your business.

In addition the sheer amount of repair work that may need to be addressed after a natural disaster, it is also becoming more and more expensive to recover from it. The NCEI reports that over the last five years, our country has suffered an average of $153 billion worth of damage annually, which is a substantial increase from the last couple of reported years.

In Arkansas, we are no stranger to strong storms in the summer months. Even recently we had to recover from some extensive storm damage in Conway. If you own a business in the area where the power was out, it could have really been problematic for you if you rely on electricity for whatever service or product you offer.

Below we shed some light on a few common issues that business owners face and offer some solutions to help mitigate severe and lasting damage to your business.

Water Damage

Unexpected water or lingering moisture problems can create widespread damage as well as mold issues if it is not addressed right away. These water issues can stem from rain-filled thunderstorms and even internal problems like appliance failures or faulty piping. Both kinds of damage can have negative effects on your commercial property.

Flooding from overflowing rivers or flash flood events can overwhelm the ground around your building and can seep into the foundation of your facility. Over time, it can degrade the structure of your building and will cost even more to fix.

Investing in a properly graded landscape around your property can help route water down and away from your foundation.

Water damage can also happen slowly over a longer period of time if it originates from a pipe or leaky appliance. Inspect your plumbing regularly to catch any potential issues before they become an overwhelming issue.

Storm Damage

Destruction from storms is also a common problem that businesses suffer during severe weather season. Even minor storms can cause a loss of electricity, uproot trees and blow debris around that can damage your business exterior.

Most storms fall into the moderate category and bring in winds between 10 and 45 mph and create minor damage risks. However, strong storms like the ones common in the warmer months can produce winds of over 100 mph. Storms with high winds like these can upend vehicles, level buildings and ruin landscaping.

If you are able to install storm-protective window covers or reinforce your roof, it can help reduce the severity of damage when a strong storm rolls through our counties.

Thankfully, proper inspection of your windows, doors and piping can help you avoid costly repairs down the road and can protect your business from catastrophic issues. If you have enough warning ahead of time, clearing your property and preparing it for a storm can help clear out any potential hazards before the storm.

Where SERVPRO of Conway & Faulkner Counties Comes In

When faced with damage to your business, it can feel overwhelming and discouraging. If the water or storm damage is severe enough, it can even start to affect your livelihood if your business has to close for an extended period of time.

We are proud to be the company you can trust to get you back on your feet. We provide a quick response and 247 availability, and we maintain communication with you throughout the restoration process.

We believe in your business just as much as you do—and we will work hard to get it back to its pre-damage condition.

If you have experienced damage to your business or want to learn more about our commercial damage restoration services, contact us today. We’re here to act fast, 247.

Let SERVPRO Help Your Business | SERVPRO® of Conway & Faulkner Counties

3/22/2022 (Permalink)

an image with damaged books SERVPRO of Conway & Faulkner Counties is your local commercial restoration expert. Contact us today should you experience any damage.

When you own or operate a business (or both), you know that you need all hands on deck to ensure the business operates smoothly. And even when it’s operating at its best, a disaster can throw a wrench into plans.

The good news is: When a disaster strikes, you have a few more “hands on deck” you can rely on. You can count on your neighbor SERVPRO of Conway & Faulkner Counties to be there for you, because we want to see your business succeed.

Large loss recovery. Fires, storms and flooding are the top causes of financial losses for American businesses. These types of events can cause a large amount of damage, especially if you don’t take action quickly afterward. We understand that accidents or disasters don’t happen at the most opportune times, so that is why we have someone on call 247.

Emergency Ready Plan. Ideally, the recovery process starts long before the disaster does! It’s important to take steps to prepare your business ahead of time. We will work with you to create an emergency plan that outlines what to do and how to do it in the aftermath of an emergency, including basics such as a chain of command and alternative work sites.

Cleaning of All Kinds. We offer cleanup of all types of messes! This includes cleaning for specialized situations like biohazard removal, as well as more general needs like carpet cleaning. We’ve got a solution for every type of messy situation, and the good news is, we have seen and cleaned it all.

Restoration Services. Whether your business has been impacted by a storm, a leaky pipe or a small fire in the kitchen, we can help restore it to preloss condition. Our technicians are trained in comprehensive restoration services, including the repair of water damage, fire damage and storm damage.

Industry Specialization. No matter what type of industry you are in, our technicians are trained on all of the ins and outs of all of them. With the specific or unique needs your company requires in mind, we can tackle any cleaning or restoration needs you may have. And we will do our best to enclose the work area so that your regular business operations are not disturbed.

Whatever your recovery need may be, and whatever your commercial property may require, trust SERVPRO to get the job done. Contact us today to get started on an Emergency Ready Plan or find out how we can serve your business.

Be Emergency Ready With SERVPRO | SERVPRO® of Conway & Faulkner Counties

3/22/2022 (Permalink)

SERVPRO employee standing in office next to a person reviewing plans If the day comes where your business is hit with disaster or emergency, you can rest assured SERVPRO of Conway & Faulkner Counties will be there to he

“Become your own boss,” they said. “It’ll be fun,” they said.

What they didn’t say is how much time and hard work is devoted to that business of yours. You not only get to be the boss, but you also get to ensure employees are happy, paid and doing their jobs.

So the fact that a natural disaster can come in and ruin your business in a matter of minutes is quite scary. According to FEMA, 40% of small businesses can’t reopen after a natural disaster stops business. And what is even worse is that a quarter of the businesses that do reopen are forced to close forever within the first year.

Now we are faced with another concern. Businesses are not only having to close their doors because of emergencies or natural disasters, but now they are being forced to shut their doors because of global pandemic. Which is why it’s important to plan and prepare while you can!

Did you know that three-quarters of all small businesses don’t have a plan in place? SERVPRO is here to change that.

Our goal is to help business owners in Conway, Vilonia, Mayflower and more prepare an Emergency Ready Plan.

Our goal is to help you become so prepared for a natural disaster or anything else, that when it’s time to evacuate, that’s literally all you will have to do! We will carefully review your business needs and requirements, covering everything from restoration to data recovery. We want to make it a simple process for you and your employees, so that if disaster strikes, you are calm rather than overwhelmed.

Being your own boss can be fun, but fun doesn’t come without hard work, and disaster planning doesn’t have to be that. Call your local SERVPRO experts today and get started on your plan!

When your business is ready to prioritize planning and safety to prevent extended downtime, contact SERVPRO to get the Emergency Ready Plan underway from the folks who know all there is to know about disaster and recovery.

Commercial Vandalism and Trauma Cleanup

3/22/2022 (Permalink)

Trauma, vandalism, and crime scene cleanup. Did you know that SERVPRO® of Conway & Faulkner Counties provides these services to your commercial business. We know that if you find yourself in a tough situation like these that you will need help and guidance in how to get these situations handled. We are a phone call away and are available 24 hours a day 7 days a week. You can be assured that our trained production staff will always treat you and  your property with empathy and respect.

Here are a few other services we provide instead of the typical water, fire, and mold services: 

*Trauma clean up

*Vandalism

*Tear gas and pepper spray residues

*Odor removal and deodorization

*Fire extinguisher debris

SERVPRO® of Conway & Faulkner Counties will ensure the safety and cleanliness for each situation and make it look "Like it never even happened." Give us a call at 501-328-3301 and we will answer any questions that you might have. We also provide free estimates. 

Do You Have A Plan

2/1/2022 (Permalink)

It's a new year which often means as a business owner you have new goals and strategies for the year, just like us.

Does your strategy for the new year have any thoughts of what you would do to plan for a  disaster? What if the best way to plan for success is to plan for a potential disaster? We can help you with this with our Emergency Ready Profile. It is a unique and customized emergency plan to help your business in the event of a disaster. 

Having contingencies in place to prevent a disaster from derailing your business is something that can save you from a lot of headache and wasted time. When we consider previous events such as historic freezes, flooding, and tornadoes one thing is clear: we cannot control the weather, but we can do our best to prepare for it. 

When you utilize our Emergency Ready Profile, business owners will have a clear plan in the event of one of these events. We will Conduct a walkthrough and gather pertinent information regarding the structure, which will allow responsible parties to make any improvements that could lead to potential headaches down the road. This tool will allow for all information about your business to be in one place, so business owners or facility managers have easy access in the event of a disaster at the business location. It is an excellent way to keep track of your facility to ensure nothing catches you off guard.

The beginning of the year is an ideal time to prepare for a disaster before it occurs. For more information contact SERVPRO of Conway & Faulkner Counties to schedule this complimentary service.

Is Your Business Prepared for the Upcoming Weather?

2/1/2022 (Permalink)

The cold weather that is moving through our state this week will be bringing cold temperatures which could mean a potential for winter weather and frozen pipes. When pipes freeze, they expand and may burst, leading to major water repairs and damage to your property.

Our team will be here to help mitigate these emergencies when they occur, but we want to provide some information that can potentially help keep your business from having any issues with frozen pipes.

Tips to prevent frozen pipes:

  • Keeping a steady drip of water flowing can help keep the pipes free from freezing and ice accumulating.
  • Pipe sleeves and heating tape can be applied to insulate the pipes and it is also a good precautionary measure to caulk around gaps where cold drafts can affect pipe temperatures.
  • Shut off any outside water sources that you do not need, especially if you are expecting particularly low temperatures. When a building is left unattended, make sure the thermostat is set no lower than 55 degrees Fahrenheit.
  • Open cabinet doors under sinks and in storage areas to allow heat from the room to circulate uninsulated pipes.

If you are dealing with frozen pipes or water damage from frozen pipes in your commercial building call SERVPRO of Conway & Faulkner Counties as soon as possible. You can reach our team of professionals at 501-328-3301.

Spring and Summer Commercial Cleaning Tips

6/25/2021 (Permalink)

This time of year is a great time to get some much needed cleaning done. Most people think of spring cleaning as only for residential homes, but our commercial spaces need it as well. A good cleaning helps to give workers a more open and less hectic environment; additionally, a clean and welcoming place of business helps to attract customers. Here is a list of some important areas to inspect during your deep cleaning cleaning:   

OUTSIDE

  • Windows

Windows are one of the simplest yet crucial areas to keep clean.  Beyond making sure you have squeaky clean windows, check to make sure they have tight seals. Checking the caulking and weather stripping to make sure it is intact can save you money in the long term. 

  • Landscaping

This is very important for the presentation of your business.  Now the grass, flowers, weeds and other plants are starting to grow, it’s important to start grooming your landscape.  Don’t wait till your plants get out of control, hire someone now or take some time yourself to pull the weeds, mow the grass, and trim any trees or bushes.  Additionally, this is a great time to plant some flowers if you want to spruce up your place of business. 

  • AC/HVAC

When converting your buildings air flow system from heating to air conditioning now is the best time to quality check your system.  Test your system by running it for a while to make sure it’s working properly, check any old or out of date parts that might need replacing.  Clean out the ventilation system by removing dust particles and any other debris lying inside.  Ventilation systems are rarely cleaned, which is why lots of building owners tend to find pest infestation or mold problems when cleaning their vents/ducts.  It is best to take these precautions while the temperature is in a transitioning period.  

INSIDE

  • Dusting

Simple and effective.  Even if you already dust on a regular basis now’s a good time to dust those harder to reach, and often ignored, areas.  

  • Flooring/Carpets

As people come in from the rainy times and wipe their feet on your carpets, dirt begins to build up.  Don’t let this grime buildup in your building; buy some strong cleaning products for your floors and a top quality vacuum for carpets. In addition to constantly maintaining floors and carpets, now is a great time to hire a professional carpet and floor cleaner to give your floors a deep clean. 

If the office has gotten out of hand this can be a good time of year to tidy up and breathe some fresh air into the workplace.  Depending on your type of business will help determine what type of cleaning takes priority. If you need extra help or an even deeper clean call SERVPRO of Conway & Faulkner Counties.  We can be reached at 501-328-3301. 

Sprinkler Systems in Commercial Buildings

2/2/2021 (Permalink)

Sprinkler systems in commercial buildings are often installed to help save lives and property when a fire occurs. Water damage does occur when putting out the fire or when systems malfunction. This is when SERVPRO of Conway & Faulkner Counties is here to help. We will come in and inspect the property and dry the structure when a system malfunctions or water damage is caused from the system going off due to a fire.  Fire sprinklers are activated when the mercury liquid filled bulb bursts between 135 and 165 degrees. It is thought by many that they are triggered by smoke, but they are activated by heat. Sprinkler heads commonly fail when the line freezes from cold weather or the head gets hit or pulled by something. We are here to help when you need it most and want to help prevent issues before they arise. It is always a good idea to know where your sprinkler line shut off valves are located if the system ever malfunctions. Give us a call if you have any questions at 501-328-3301.

Keeping our Businesses Clean

2/1/2021 (Permalink)

Crew member wiping down surfaces A team member cleaning your business

Our communities have been through a lot the last several months. Many businesses were shut down and are still unable to open to full capacity. Many businesses have been affected by the COVID-19 pandemic and many things have changed for business owners and customers. Staying safe is a top concern for customers and business owners. 

SERVPRO of Conway & Faulkner Counties continues to help businesses stay open by providing cleaning that keeps their customers safe during this difficult time. our Certified: SERVPRO Cleaned program is a defensive way for us to help businesses the need for a high standard of cleaning. 

We provide preventative cleaning and confirmed cleaning for COVID-19. Our SERVPRO professionals have been trained in biohazard decontamination. 

We are here 24 hours a day, seven days a week. If you have any questions or need services call us at SERVPRO of Conway & Faulkner Counties at 501-328-3301.

Your Commercial Business and Frozen Pipes

2/1/2021 (Permalink)

When pipes freeze, they expand and may burst, leading to major water repairs. Frozen pipes in your business can be a big mess. Our team will always be there to help mitigate these emergencies when they occur, we want to do what we can to provide information to you that can potentially help keep your business out of these situations.

Tips to prevent frozen pipes:

  • Letting a small amount of water to flow through pipes at all times can do a lot to prevent pipes from freezing. A steady drip is all that is needed to keep the pipes free from ice accumulation.
  • Many pipes do not have proper insulation to prevent them from freezing in cold weather. Pipe sleeves and heating tape can be applied to insulate the pipes. It is also a good precautionary measure to caulk around gaps where cold drafts can affect pipe temperatures.
  • Shut off any outside water sources that you do not need, especially if you are expecting particularly low temperatures. When a building is left unattended, make sure the thermostat is set no lower than 55 degrees Fahrenheit.
  • Open cabinet doors under sinks and in storage areas to allow heat from the room to circulate uninsulated pipes.

Dealing with frozen pipes:

  • Hairdryer – This is one of the safest and most effective ways to thaw a pipe. Open the faucet and then heat the pipe by working back toward the area where the blockage has occurred.
  • Space heater – A small heater can work much faster than a hairdryer. Simply direct the heater toward the frozen area of the pipe.

Make sure you and your employees know where the shut off valve is located. If you are dealing with frozen pipes or water damage from frozen pipes in your commercial building call SERVPRO of Conway & Faulkner Counties as soon as possible. You can reach our team of professionals at 501-328-3301.

Tips to Prevent Mold Growth in Your Commercial Business

2/1/2021 (Permalink)

Why you should take steps to keep mold from growing in your business.  Some mold, over time, may cause structural damage to wood along with damage to furnishings and finishes. Use the following tips to help prevent mold growth in your business.

#1: Repair Leaks

Leaks from plumbing, windows, roofs, Leaks can lead to significant water damage in your business as well as an increased risk of mold growth. If you are not regularly inspecting your property, it’s easy for these leaks to go unchecked until they create a larger, more costly problem. Watch for signs of a leak such as lower water pressure; wet spots on the floors, ceilings, or walls; and condensation around windowsills and in attic spaces. These leaks can also occur from plumbing, windows, and roofs.

#2: Keep It Clean

Clutter creates lots of hiding spots for crumbs and dust, which are both great food sources for mold. Make sure to clear the clutter and wipe down hard surfaces regularly. Be sure to promptly clean all spills as well. Clean and sanitize break rooms and bathrooms frequently. Both rooms provide ample opportunity for mold growth. These rooms should be cleaned at least weekly depending on how regularly people use each room.

#3: Turn on the AC/Dehumidifier

Many people think turning off the AC when no one is there is the best thing to do but turning the AC off can cause mold to grow. Running your AC or a dehumidifier cuts down the humidity in the building.  Leaks are not the only way for moisture to accumulate in your business. High humidity levels can lead to moisture and mold as well. On hot days, fans can cool you off, but they don’t do much for humidity levels. Run your AC or a dehumidifier to cut down the humidity in the building.

#4: Take Care of Your HVAC System

Your HVAC system can quickly distribute mold spores throughout your building if there is a problem. Make sure your HVAC system receives regular inspections. Sometimes moisture condenses inside air ducts or leaks drip onto ducts from ceiling tiles, which can lead to mold growth inside the ducts. Make sure to keep the HVAC drip pans clean and unobstructed. Additionally, replace your filters as needed.

#5: Slope the Ground Away from the Foundation

If the ground around your building slopes toward the foundation, water can accumulate and weaken your building’s structure. Additionally, it provides an ideal environment for mold to grow. The ground should slope away from the building. You should also make sure your building follows the local building codes for drainage. Mold is persistent. Even if you follow all the right steps it’s still possible for mold to grow and spread in your building. Fortunately, at SERVPRO of Conway & Faulkner Counties, we have the right experience in mold remediation to make your place of business “Like it never even happened.” Unfortunately, mold does not stay put, it grows quickly. You will want to give us a call as soon as you notice it, so we can start the remediation process. Our technicians have the training, equipment, and knowledge necessary to help locate and remediate mold efficiently. If you find mold in your place of business, call us SERVPRO of Conway & Faulkner Counties at 501-328-3301.

Commercial Emergency Ready Plan

2/1/2021 (Permalink)

We have mentioned in a previous blog that SERVPRO of Conway & Faulkner Counties can provide our local businesses an Emergency Ready Plan. Our ERP is the best way to help your business. This plan will reduce business interruption following a water, fire, or disaster to your business. As many of 50% of businesses may never recover following a disaster, according to the industry research. Often businesses that survive have a preparedness plan in place. By developing a SERVPRO Emergency READY Profile for your business, you will minimize interruption in your business by having a plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”  Give us a call at 501-328-3301 today and set up your ERP!

Community Preparedness

2/1/2021 (Permalink)

With severe weather in Arkansas right around the corner, it is never too early to prepare your community for emergencies and disasters of all types, “Disasters happen” and that can devastate individuals, neighborhoods, and businesses.

Learn how to be prepared. Here are some questions to ask yourself:

  • Do you have an evacuation and shelter-in-place plan?
  • Do you have a plan to communicate with your family before, during and after an incident?
  • Do you have an emergency supply kit?
  • Do you or someone in your family know CPR?
  • Could you turn off your natural gas if necessary?
  • Do you know how to take cover in an earthquake?

Knowing the answers to the questions above can help your community to be better prepared if there is a disaster.

Make sure your employees and family members are informed and practiced in your emergency plan and be sure to sign up for alerts and warnings for your area, and download other necessary apps to stay informed, such as the FEMA app. If your business has a disaster and you need any questions asked call us anytime at 501-328-3301. 

Commercial Fire in Conway, Arkansas

6/8/2020 (Permalink)

Fire damage to your commercial business can be catastrophic. It does not matter what kind of business that you have, a fire can mean downtime, loss of income, loss of goods, costly equipment loss, loss of property or worse.  A fire can quickly move through a building and if you are not prepared it can be a situation that escalates faster than you realize. Good planning can help ensure that a fire does not happen, or if it does how it can be handled quickly and effectively.

We recently received a call from a local business in Conway and they had an electrical fire that started in the kitchen and needed help getting their business back up and running. We were onsite within 4 hours to meet the business owner to come up with a plan of action and started working the loss the day we received it. SERVPRO of Conway & Faulkner knows that time down for your business, is money lost. Our team will work around the clock to make sure it is “Like it never even happened,” and your business is back up and running!

Saving Your Business Downtime After a Flood

5/21/2020 (Permalink)

There are several reasons for flooding in your Conway warehouse. Storm surges, torrential rains, flash floods, or overflowing rivers can create an issue for your business.

Commercial flood damage can disrupt your daily operations, leaving you with downtime you cannot afford. Your business always relies on being able to run smoothly, so you should get in touch with us at SERVPRO of Conway & Faulkner Counties and we will waste no time in helping you remove the flood waters and drying out your building.

When we first arrive for the initial inspection, we will determine the scope of the damage and how we need to proceed. We will also make sure there are no safety hazards. We then can begin water extraction with industrial, truck-mounted pumps. Removing the bulk of the water can help with avoiding additional damage like mold growth.

Once the water is extracted, our team members will remove any wet materials that cannot be dried. Sometimes, baseboards drywall, insulation or flooring that is not salvageable is removed. Any cabinet drawers and doors are opened, and toe kicks are taken off as well. Each wet surface must be treated.

This is when we can begin the drying process. We use commercial grade equipment, such as dehumidifiers and air movers, to increase the circulation of air and evaporation. Our team members will monitor the environment daily to ensure that the process goes as quickly and efficiently as possible.

Once the materials have met their drying goals than the drying equipment is removed, and structural reconstruction can take place.

SERVPRO of Conway & Faulkner Counties understands that a flood situation can halt the operations of your business in Central Arkansas. We know that this means you will have a loss of income; we do not waste time getting to your business and drying it out. Give us a call at 501-328-3301.

Emergency READY Profile....What Is It and How Can It Help Your Business?

5/21/2020 (Permalink)

As many as 50% of businesses close following a disaster, according to the latest research. Of the businesses that survive, most of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are ready for whatever happens speaks trust to your clients and employees that in the event your business is affected by a disaster, you have a plan.

By developing a SERVPRO Emergency READY Profile for your business, you will minimize business interruption. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

  • A no cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost. 
  • A concise Profile Document that contains only the critical information needed in the event of an emergency. It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. 
  • A guide to help you get back into your building following a disaster. This can help minimize the amount of time your business is inactive by having an immediate plan of action. 
  • Identification of the line of command for authorizing work to begin. This saves time so we can begin the work of mitigating the damage which can save you time and money. 
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information. Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency.

SERVPRO of Conway & Faulkner Counties will provide this service for free! Call us to schedule a time for us to come and develop an ERP for your business.

Commercial Water Damage

1/31/2020 (Permalink)

Here are SERVPRO of Conway & Faulkner Counties, we understand that when a commercial business experiences water damage it not only slows production time but can damage the goods needed to operate. During these emergencies, it is not just the building that needs to be back up and functioning but the materials and equipment you use on a daily basis that allows your business to be successful.  We understand that downtime means lost revenue for your business.


SERVPRO of Conway & Faulkner Counties has the ability to save things like office furniture, and even sensitive information that may be stored in the office with our Document Restoration. We are in the business of restoring these items that may have been damaged during your water emergency. We always attempt to salvage anything damaged because we understand that it can keep the cost down for you and the insurance company as well as the value it has to your company. If an item can be saved or restored it is worth the time to do so. 


Everyone at SERVPRO of Conway & Faulkner Counties will work tirelessly to treat each of your items with special care and our team is trained to keep your items from damage while we do the work at your business.


Trust that SERVPRO of Conway & Faulkner Counties keeps in mind that time down for your business, is money lost. So our team will work around the clock to make sure it is “Like it never even happened.” and your business is back up and running!

Commercial Fire Damage

1/31/2020 (Permalink)

Fire damage to your commercial business can be catastrophic. It does not matter what your business does, it can mean downtime, loss of goods, costly equipment loss, loss of property, or worse. A fire can quickly move through a building and even put your team at risk. If you are not prepared it can be a situation that escalates faster than you are ready to handle. Good planning can help ensure that a fire does not happen or if it does, how it can be handled quickly and effectively. 


Here at SERVPRO of Conway & Faulkner Counties we receive calls from business owners that have had fire damage and these are the top reasons given to us on how the fire started; cooking, arson, human error, HVAC systems and electrical malfunctions.


What Can You Do?


1. Install fire alarms and sprinkler systems


2. Regularly inspect your heating systems, especially in the winter and always ensure that flammable materials are kept away from heat sources.


3. Have your buildings wiring systems inspected every few years for preventative measures.
These are just a few things that you can do as a business owner to help prevent the worst from happening.


If you do experience a fire at your business, you can trust that SERVPRO of Conway & Faulkner Counties keeps in mind that time down for your business, is money lost. So our team will work around the clock to make sure it is “Like it never even happened,” and your business is back up and running!

Is Your Business Ready For An Emergency?

1/30/2020 (Permalink)

As a business owner you always want to make sure you have emergency contacts close by in case anything unexpected happens. Imagine the stress you would be under if you had to search for contacts while facing an emergency at your business! SERVPRO of Conway & Faulkner Counties realizes that you might not think about the unexpected things that might happen to your business; flooding, tornado damage, fire, etc. 

EMERGENCY READY PROGRAM

Our ERP, Emergency Ready Profile is the best way to reduce business interruption following a disaster, so plan for it now! As many as 50% of businesses may never recover following a disaster according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at your peace of mind. By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

The SERVPRO Emergency Ready Profile Advantage is a no-cost assessment to your facility. This means there is no need to allocate funds, giving you a great value.. A concise Profile Document that contains only the critical information needed in the event of an emergency. It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. A guide to help you get back into your building following a disaster. 

This can help minimize the amount of time your business is inactive by having an immediate plan of action. Established SERVPRO of Conway & Faulkner Counties such as shut-off valve locations, priority areas and priority contact information. 

Having a quick reference of what to do, how to do it, and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens." Give us a call  and let's get your ERP set up today!

Signs Of Sewer Line Issues in Your Conway, AR Business

1/30/2020 (Permalink)

While a blocked sewer drain is relatively common in commercial properties, legitimate concerns over sewer line functionality may be few and far between. However, when major sewer line issues occur, it is essential to remedy the problems quickly to avoid potential backups and structural damage. Be aware of these four signs, which may indicate sewer line problems. 1. Odors While drain or toilet overflow are frequent problems in commercial properties, you should pay attention to odors surrounding these problems. For instance, if after clearing a clog you smell sewer gas, you may want to call a plumber for an inspection, as strong sewer smells can be an indicator of issues further in the line. 2. Clogged Drains A blocked sewer will not only cause unpleasant odors to occur in your building, but the blocked pipe can also cause frequent clogging of your drains and toilets. This problem may also cause sewer backups into your facility. 3. Indentations in Landscaping While you may not have any clogging issues, it is still possible that your sewer lines have failed. Pipe breaks may cause indentations in your landscaping, like divots in the lawn. If the break is severe enough, it is possible that sewage is leaking into the grounds of your property. Eventually, this can also lead to a sewage backup in your building. 4. Deformations in Landscaping In addition to indentations in the lawn, you may notice perpetual puddling in certain areas. You may also see that areas of your parking lot have sunken or cracked along with sidewalks. Depending on how close the break is to your building, you may even notice cracks in the foundation. These issues often require the expertise of a disaster restoration specialist in the Conway and Faulkner County, Ar area to resolve, which depending on your insurance policy may be covered. A blocked sewer line can wreak havoc on a business and may even lead to significant business interruption. You should be aware of the warning signs of such a problem so that you can resolve the issue as early as possible.

Commercial Mold Remediation

5/29/2018 (Permalink)

Besides causing a major business interruption, a mold problem can present a serious health risk for people exposed at your commercial property. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call  SERVPRO of Conway and Faulkner Counties, who will respond quickly and work fast to manage the situation.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Mold and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Mold and Water Damage Restoration Specialists

Have a Mold Problem? Call Us Today – (501) 328-3301

Commercial Mold Remediation Presents Unique Challenges

Mold can spread quickly through a property if left untreated. SERVPRO of Conway and Faulkner Counties can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition. Learn more about SERVPRO of Conway and Faulkner Counties training and certifications.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

SERVPRO of Conway and Faulkner Counties Cares for your Commercial Property

5/24/2018 (Permalink)

SERVPRO of Conway and Faulkner Counites understands the importance of maintaining a good appearance at all times. Appearance of the property is the first thing clients will see whether in person or online before doing business with you. SERVPRO of Conway and Faulkner Counties has the training and expertise to make sure your property is at its prime appearance.

Commercial Property Falls Under:

  • Small Office Buildings
  • Large Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail Stores
  • Manufacturing & Industrial
  • Schools

Commercial Restoration Services

SERVPRO of Conway and Faulkner Counties responds to commercial services 365 days a year. We have the training and experience to handle these situations in commercial property.

Services Provided:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm Damage Cleanup
  • Commercial Building Cleaning Services

Have Questions? Call Today – (501) 328-3301

Restoring Your Commercial Property After A Water Damage Event

3/8/2018 (Permalink)

Flooding and water damage events at Conway & Faulkner Counties commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Conway & Faulkner Counties

SERVPRO of Conway & Faulkner Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Emergency Ready Profile

3/8/2018 (Permalink)

As a homeowner you always want to make sure you have emergency contacts close by in case anything unexpected happens. What if you are a homeowner but also a business owner? I know personally I couldn't imagine the amount of stress! SERVPRO realizes that you might not think about the unexpected things that might happen to your business; flooding, tornado damage, etc. 

That's why we have our Emergency Ready Program available to you! Our ERP, Emergency Ready Profile is the best way to reduce business interruption following a disaster, plan for it now! As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.


 The SERVPRO Emergency READY Profile Advantage A no cost assessment of your facility. – This means there is no need to allocate funds, giving you a great value at no cost. A concise Profile Document that contains only the critical information needed in the event of an emergency. – It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. A guide to help you get back into your building following a disaster. – This can help minimize the amount of time your business is inactive by having an immediate plan of action. Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider. – You have a provider that is recognized as an industry leader and close by. Identification of the line of command for authorizing work to begin. – This saves time so we can begin the work of mitigating the damage which can save you time and money. Provides facility details such as shut-off valve locations, priority areas and priority contact information. – Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”  Give us a call today and set up your ERP!

IICRC Certified Firm

2/21/2018 (Permalink)

SERVPRO of Conway & Faulkner Counties is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Conway & Faulkner Counties 

SERVPRO of Conway & Faulkner Counties  specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.