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Archived Biohazard Blog Posts

The Stinky Realities of Sewage Leaks | SERVPRO of Conway & Faulkner Counties

3/1/2024 (Permalink)

Hydrophobic and dry soil barely absorb water and standing sewage. Let SERVPRO of Conway & Faulkner Counties help you recover from sewage leaks around your property.

There’s no doubt about it, sewage leaks are one of the most frustrating experiences that a homeowner or business owner can experience. While they maybe aren’t as destructive as other home emergencies, the sheer gross factor is enough to send anyone reeling!

Unfortunately, sewage leaks are a common occurrence and can happen to anyone at any time. Dealing with them swiftly can help keep the situation from growing out of control, so we explain the first few steps below that you should take when you suffer from a stinky sewage leak.

What to Do First

Sewage backups happen whenever wastewater moves in the wrong direction due to a clog or blockage and the water moves back up into sinks, tubs or other places around your home. Sewage leaks can happen if a pipe or water line becomes compromised and the hazardous water leaks out of it.

No matter the situation, our first recommendation is to not touch the water. There are three different types of water, and they are categorized as white water, gray water and black water. Sewage is considered part of the black water category because it contains toxic substances that could be harboring dangerous or even deadly viruses, bacteria and other microbes.

Stay clear of the water, and find your water shutoff valves to stop the source of the leak. You should also start opening up windows and running fans to let the fumes escape. Block off the area to keep your family or customers out and then get us on the phone right away.

Where SERVPRO® Comes In

We have a highly trained restoration and cleaning team that can handle any biohazard situation with ease, which is why we want you to contact us right away! Our team will ask many questions about where the leak started and the extent of the damage and then we will be on our way to you with the appropriate safety gear and the right equipment for the job.

While you wait for us to arrive, start taking photos. These images are certainly not pictures you will want as keepsakes, but they are really important when it comes to working with your insurance company for your damage claim. Fresh images of the situation will make your claim go much smoother and will give us all a good starting point.

Once we arrive, we will get started by identifying the source of the leak and then we will get to work on removing the sewage and standing water. Since sewage water is toxic, our crew will be decked out in the latest and safest protective gear and we will encourage you and your family or staff to stay clear of the area while we work.

While some of our technicians will be working on fixing the problem that caused the leak, our cleaning crew will be focused on deep-cleaning and sanitizing your entire space to ensure it is safe to return to when we are finished. In addition, we will also employ deodorizers to make sure the stinky smell is entirely removed from the air and surrounding materials. If the leak damaged any part of your space, we can take care of those repairs as well.

Dealing with stinky sewage leaks on your own is never recommended, so give us a call and our team will take care of the mess for you!

Sewage leaks should always be cleaned up by professionals. Call SERVPRO and we will take care of you.