Recent Posts

Responsible Recreational Fire Use | SERVPRO® of Conway & Faulkner Counties

8/4/2022 (Permalink)

a close up view of a bright campfire burning at night If you have experienced fire or smoke damage, contact SERVPRO of Conway & Faulkner Counties.

Spending time in your backyard is a staple for the summertime season. Chocolatey s’mores around the bonfire or grilling up your favorite hot dogs with family or friends are wonderful memories to make year after year.

In order to enjoy these fun activities, fire is a necessity! But whether we are lighting a grill or stoking a bonfire, any time there is fire present, there is a higher risk of danger. The National Park Service believes that the majority of wildfires are caused by humans.

Knowing that our grills and bonfires heighten the risk of sparking a wildfire can feel frightening or overwhelming, but it doesn’t have to. With some simple safety measures incorporated into your daily lives, you can continue to roast marshmallows, throw fresh corn on the grill or dispose of your yard waste.

Grills and Bonfires

Grills, campfires, fireworks and portable fire pits are the most common culprits when it comes to starting an unintended fire. In fact, grills start 8,800 home fires.

Fires from grills are mostly started due to user error and neglect, so it is very important to always have someone responsible for the flames. It is also a good idea to check the gas lines and propane tank often to look for leaks or cracks.

If your family frequently builds bonfires, matches or lighters should be the method of lighting your fire. Once your flames are established, stick to only approved firewood and keep the lid on your gas can. Adding gas to a fire is one of the quickest ways to find yourself with an out of control blaze.

Portable fire pits are another great alternative to enjoy the feel of a campfire without having to dig a pit in your yard. However, they carry similar risks and should never be placed on a wooden deck or below any overhangs.

You should always have a way to extinguish the flames quickly if you need to. A shovel and a bucket of water or a hose can help put out a fire and control the damage.

Even though Independence Day has passed for the year, if you are planning to light fireworks for any other celebration this summer, make sure you know your specific city’s requirements for fireworks. Even though fireworks are legal in Arkansas, some cities allow certain kinds while others do not.

Additional Fire Risks

If you live on land that has a lot of leafy trees or pines, the leaf drop in the fall can be overwhelming! Sometimes it is necessary to burn off this debris in order to stay on top of it.

Before beginning any yard project, make sure you understand the local burn bans and the current fire risks for our counties. This handy website is updates in real-time and will change colors based on which counties are at risk.

If we are in a low risk time period, do one final check on the current weather conditions before proceeding. Any day that is excessively windy or particularly dry should be avoided. Skip the flames and choose another activity until the conditions improve.

Keeping your yard clear of excess debris and dead grasses actually helps minimize the risk of adding fuel to a potential wildfire. Understanding what is able to be burned in your backyard will also help keep your risk low.

If you have a gas can or two in your garage, your risk of fire is increased if they are not stored properly. Keep them out of reach of children and only store gasoline in approved containers.

Gas should also not be used for anything other than fuel. While it can be very tempting to use it as a fire accelerant, your fire can quickly get out of hand.

If you do find yourself with fire or smoke damage, we are here to help at SERVPRO of Conway & Faulkner Counties. Our trained teams are ready to tackle the damages, and we will work hard to get you back into your newly restored home as quickly as possible.

Burn safely outdoors. And save some chocolate for us! If you have experienced fire or smoke damage, contact us today to get restoration started faster.

Choosing Us as Your Restoration Team | SERVPRO® of Conway & Faulkner Counties

8/4/2022 (Permalink)

a group of employees with restoration tools walking away from SERVPRO van No matter what type of disaster you face, SERVPRO of Conway & Faulkner Counties is only a phone call away.

Even though we specialize in damage restoration, we still need to plan for natural disasters just like you do. We are an independently owned and operated SERVPRO location, so we uniquely understand how important it is to protect what you own.

Preventing—and sometimes even predicting—the weather isn’t possible, so in order to be fully prepared, you have to plan ahead before any disasters occur.

If your business is in our area and you also happen to live here, you could end up suffering damages to both your home and commercial property all at once. Dealing with damages to both places seems overwhelming!

To help minimize the risk of suffering a large loss, you should create an emergency plan that can be changed and adapted for different situations. In order to do so, you have to know what kinds of threats affect us here in Conway and Faulkner Counties.

To start creating your emergency plan, begin by collecting information from websites like this great American Red Cross website that outlines potential disasters across the country and how to prepare for them. More locally, both Conway County and Faulkner County have great sites dedicated to emergency preparedness.

It is quite likely that you will suffer damages to some extent at your business or home. When you do, quick action is crucial to make sure you don’t end up with irreparable damages. You should call us first for several reasons:

SERVPRO Over the Rest

We treat each situation in its own unique way. Restoration projects may seem commonplace to us, but we know to treat each situation as its own entity and we know that different situations require different things.

When it comes to water issues, 14 million homes across the nation are at risk of flooding issues every year. However, not every neighborhood and house will suffer the same damages. Some may only have minor water troubles and others will completely flood.

We will approach your restoration project with an unbiased eye, each time.

We will answer your call anytime of day. When it comes to damages, it is crucial to act quickly, so we offer 247 availability. Whatever time of day you call, we will answer.

Any time you experience damage to your home or business, you should act quickly, but when water and mold are involved, a quick response is even more important. Mold and mildew can begin to grow within 48 hours and will take hold quickly.

We can help every step of the way. We can offer our assistance with more than just damage restoration!

We can discuss the details of your claim with your insurance agent, and we can help you pack away your things to protect them from damage while we are working on your project. Any way that we can help make your experience better, we will do it!

No matter what kind of disaster or damages you are dealing with, your team at SERVPRO of Conway & Faulkner Counties is here to guide you through the process. We will jump right into action and work our hardest to get you back into your home as soon as we possibly can.

When you suffer damage to your home or business, it’s important that you know who to call! Contact us today to get restoration started faster.

Storm Alerts and Your Safety | SERVPRO® of Conway & Faulkner Counties

7/14/2022 (Permalink)

a red and white severe weather alert sign If you suspect any damage to your home from a recent storm, call SERVPRO of Conway & Faulkner Counties.

One of the unique aspects of American life is that there are so many different weather patterns and climates across the country. In order to keep all of those potential weather situations organized, they are associated with 42 different kinds of weather alerts, and those alerts are subcategorized into multiple smaller groups.

With all of these variables occurring during any type of severe weather, it can be overwhelming!

While it can be helpful to have a solid understanding of all of the different possible alerts, it is really only imperative to understand the ones that commonly are issued here in Conway and Faulkner counties.

Forecasting for Alerts

We all rely on weather forecasting to plan our lives and events, but have you ever wondered how those forecasts are issued in the first place? Since weather forecasts are, at best, educated predictions, meteorologists have to use several factors at their disposal to determine the severity, location and length of any potential severe weather.

To start, the National Weather Service oversees the weather forecasting for the entire nation and for issuing alerts based on those forecasts. To help keep each forecast and alert as accurate as possible, the NWS is broken down into six regional offices around the country, along with sub-offices closer to home.

The Southern Region located in Fort Worth, Texas is the office responsible for our weather forecasting in Conway and Faulkner counties.

The staff employed at the Southern Region office use satellite radar, sensors, seismic activity and solar patterns to create each forecast and any adjoining alerts. While they understand that even the most well-researched forecasts can go awry as Mother Nature is unpredictable, they do their best to make sure they are as precise and thorough as they can be.

Is It a Watch or a Warning?

The most basic weather alerts that we should all understand are watches and warnings. These two terms are used in almost all weather alerts.

When the NWS issues a watch, it means that they have recognized the potential for an incoming storm to produce dangerous qualities like high winds, tornadoes or heavy rains. Storm watches should make you begin to prepare your safe shelter location and keep an eye on the sky.

When a warning is issued or replaces a watch, though, you need to be seeking shelter as soon as possible. A warning means that the incoming storm is currently producing dangerous conditions and you need to be out of the elements in order to stay safe.

Since Arkansas is considered part of “tornado alley,” we tend to be vulnerable to severe storms with frequent tornadoes. The more you understand about how tornado warnings are issued, the safer you can be!

Home Safety Measures

Your family’s safety is always the most important aspect of any weather event, but if you have advanced notice of an incoming storm, you might have some additional time to get your home ready to weather any potential damages.

Clearing your gutters and securing your outdoor furniture are two things your family can do to reduce the risk of damages to your home via water or flying debris. It would also be a good idea to check on your emergency kit and add anything that is missing or depleted.

After the severe threat has passed, take pictures and inventory of any damage that has occurred. If you need assistance with the damages, call us at SERVPRO of Conway & Faulkner Counties. We will answer you 247 and begin creating your restoration plan as soon as we are able.

The more you understand about the weather here, the safer you can stay. By taking the time to review the local weather risks and brushing up on your knowledge of how alerts are issued in your area, you are setting yourself up to be prepared for any storms that come our way.

Experienced storm damage to your home or property? Contact us today for a quick response!

A Few Reasons Why You Should Call SERVPRO of Conway & Faulkner Counties

6/25/2022 (Permalink)

What to Expect when you first contact SERVPRO® of Conway & Faulkner Counties:

 You can first expect that we are available 24 hours for emergency service! If you are calling day or night, weekday, or weekends, and during the holidays, you can always expect to speak with a real person about the emergency you are experiencing. SERVPRO® of Conway & Faulkner Counties is the top choice for many insurance agencies.

Here is what happens after the initial call to SERVPRO® of Conway & Faulkner Counties:

  • Response Time- When your home or business has been damaged, the response time is an important factor in how costly the restoration process can be. We are open 24/7 you can expect to hear back within an hour after you have contacted us about the emergency that you are calling about.
  • Arrival Time- Within 4 hours of the initial call our technicians can be onsite. This fast response can make the difference in the damages to your property, which will end up costing the insurance company less money.
  • Verbal Briefing-Once we have arrived and done an inspection to determine the extent of the damage and decide on the best course of action our team will let you know what should be done at your property and they will also give a verbal briefing to the insurance adjuster.

Our teams quick response will allow the mitigation process to get started right away, which will prevent any further damages to your property. SERVPRO® of Conway & Faulkner Counties are here to help 24 hours a day 7 days a week. Give us a call at 501-328-3301 and we will get a team dispatched out quickly.

Common Commercial Property Damage Risks | SERVPRO® of Conway & Faulkner Counties

6/17/2022 (Permalink)

a large commercial building with extensive damage to roof and siding SERVPRO of Conway & Faulkner Counties is your local commercial disaster team. Contact us to learn more about our commercial damage restoration service

Businesses are the backbone of the United States. Ever since our country’s creation, we have relied on innovation and businesses to help fuel and propel our nation forward. We either work for one, frequent one often or own one.

If you fall into the category of a business owner, you know how complex owning a business can be. On top of the day-to-day needs, it is imperative to have plans for when things go awry. When disaster strikes in the form of water or storm damage, it can have terrible consequences for your business.

In addition the sheer amount of repair work that may need to be addressed after a natural disaster, it is also becoming more and more expensive to recover from it. The NCEI reports that over the last five years, our country has suffered an average of $153 billion worth of damage annually, which is a substantial increase from the last couple of reported years.

In Arkansas, we are no stranger to strong storms in the summer months. Even recently we had to recover from some extensive storm damage in Conway. If you own a business in the area where the power was out, it could have really been problematic for you if you rely on electricity for whatever service or product you offer.

Below we shed some light on a few common issues that business owners face and offer some solutions to help mitigate severe and lasting damage to your business.

Water Damage

Unexpected water or lingering moisture problems can create widespread damage as well as mold issues if it is not addressed right away. These water issues can stem from rain-filled thunderstorms and even internal problems like appliance failures or faulty piping. Both kinds of damage can have negative effects on your commercial property.

Flooding from overflowing rivers or flash flood events can overwhelm the ground around your building and can seep into the foundation of your facility. Over time, it can degrade the structure of your building and will cost even more to fix.

Investing in a properly graded landscape around your property can help route water down and away from your foundation.

Water damage can also happen slowly over a longer period of time if it originates from a pipe or leaky appliance. Inspect your plumbing regularly to catch any potential issues before they become an overwhelming issue.

Storm Damage

Destruction from storms is also a common problem that businesses suffer during severe weather season. Even minor storms can cause a loss of electricity, uproot trees and blow debris around that can damage your business exterior.

Most storms fall into the moderate category and bring in winds between 10 and 45 mph and create minor damage risks. However, strong storms like the ones common in the warmer months can produce winds of over 100 mph. Storms with high winds like these can upend vehicles, level buildings and ruin landscaping.

If you are able to install storm-protective window covers or reinforce your roof, it can help reduce the severity of damage when a strong storm rolls through our counties.

Thankfully, proper inspection of your windows, doors and piping can help you avoid costly repairs down the road and can protect your business from catastrophic issues. If you have enough warning ahead of time, clearing your property and preparing it for a storm can help clear out any potential hazards before the storm.

Where SERVPRO of Conway & Faulkner Counties Comes In

When faced with damage to your business, it can feel overwhelming and discouraging. If the water or storm damage is severe enough, it can even start to affect your livelihood if your business has to close for an extended period of time.

We are proud to be the company you can trust to get you back on your feet. We provide a quick response and 247 availability, and we maintain communication with you throughout the restoration process.

We believe in your business just as much as you do—and we will work hard to get it back to its pre-damage condition.

If you have experienced damage to your business or want to learn more about our commercial damage restoration services, contact us today. We’re here to act fast, 247.

HVAC and the Current Heatwave

6/17/2022 (Permalink)

What Does This Heat Wave Mean To your HVAC System?

With the local current heat index being 103 and above recently this means that your HVAC system is working overtime. We have had an influx of calls from HVAC systems causing water leaks in homes and businesses, either from clogged lines or the drip pan overfilling. Here are some ways to help keep that from happening.

  • Call your HVAC company and have them service your unit. This is the most efficient and easiest, but the most expensive.
  • Check your main condensation line. It is usually located near the ground outside the home and it slowly drips water when the HVAC is on.
  • If the main line isn’t dripping than you need to check the secondary line which is usually above a window or door. You will need to find a way to flush this to remove any blockage. Make sure you research how to properly clear your lines before trying this yourself.
  • The drip pan, check to make sure it has no holes or rust around it. If it is damaged you will need to replace it.

If you have a water leak than we can come out and perform a free inspection at your residence or business. If your HVAC leaks than call SERVPRO® of Conway & Faulkner Counties at 501-328-3301

Choosing to Work for SERVPRO of Conway & Faulkner Counties!

6/17/2022 (Permalink)

Here at SERVPRO® of Conway & Faulkner Counties you have the opportunity to make a positive impact in the lives of people every day. We are seeking individuals who have a positive attitude, service-oriented teammates, self-motivated, and responsible. Join us in our mission to help our customers in their greatest moments of need. We have a family-oriented culture and a standard of excellence in all the work that we do.  Positions are available for the individual who wish to join us in our vision of becoming the premier cleaning and restoration company in the world. We also desire to see you succeed! No matter what your role is at SERVPRO® of Conway & Faulkner Counties you are helping us restore normalcy to the lives of those affected by water or fire damage in their homes or business in our communities.  If you are highly dependable and excited about exceeding expectations, then you may be just the person we're looking for. To apply, visit us at SERVPRO of Conway & Faulkner Counties!

Fire Prevention Starts at Home | SERVPRO® of Conway & Faulkner Counties

6/6/2022 (Permalink)

interior view of a room with items completely destroyed by fire If your home is damaged in a house fire, SERVPRO of Conway & Faulkner Counties is here to help. Contact us for any fire restoration needs.

According to the American Red Cross, they have responded to more than 20,000 house fires so far this year in 2022. Unfortunately, that number is not even an extensive list of all of the house fires in the United States.

Your first step in fire prevention is to have a fully functioning smoke detector in your home. That is the best way to prevent loss of life and devastating fire damage. After that, there are still some small things you can do yourself to help reduce fire risk in your home.

Declutter Your Spaces

It is easy to have excess in our homes. From our stairways, hallways and entry areas, we can easily become burdened by all of the extra shoes, jackets, blankets and other things that build up over time. If you have lots of things strewn about your home, you are creating tripping hazards if a quick exit is needed.

These things can also be additional fuel to a home fire or can even spark a fire if left too close to water heaters or other housing units. Allow your spaces to stay as organized and as open as possible to help slow the spread if a fire does break out.

Do you make a habit of filling up your outlets and power cords regularly? Overloaded extension cords are a very common issue in homes, and they easily can become a fire hazard. Unplug things when they are not in use, and try to avoid using up every outlet in a power cord all the time.

Your Yard Can Defend You

Your yard is actually the first line of defense when an external fire is threatening outside. By being intentional with how you plant trees and other landscaping, you can create a makeshift barrier around your home. This natural barrier protects your home and slows the spread of a fire to give your fire department more time to reach you.

States California have actually imposed defensible zone regulations due to their proven ability to slow home destruction.

Planting Strategically

Arkansas has seen an increase in wildfires in recent years, and with the Ozark-St. Francis National Forest to our north and the Ouachita National Forest to our south, we are an area that would benefit from implementing defensible spaces in our yards. The next time you are planning to plant a tree, apple blossom or shrub, think about where you’re planting it.

Clean It Up

Finally, even the simple act of cleaning can be a large factor in reducing fire risk. Simple dusting around appliances or electrical outlets help limit potential fuel for an electrical spark. Cleaning your stove and oven regularly ensures that you don’t have any blockages or buildup that could start a fire.

Our homes serve us in so many ways these days—we work, play and relax in them more often in the past few years. Do your part to take care of your home so it continues to take care of you.

If you have experienced fire damage or want to learn more about our fire damage restoration services, contact us today. We’re here to act fast, 247.

How Water Damage Progresses: A Timeline | SERVPRO® of Conway & Faulkner Counties

5/10/2022 (Permalink)

a bathroom sink showing signs of a water leak SERVPRO of Conway & Faulkner Counties is your 24/7 water restoration expert. Call us right away if you need immediate service.

Have you ever put off fixing a leaky faucet or delayed drying out a small water spot in your home? If you have, chances are that the lingering effects caused more damage than if you had taken care of it as soon as the issue presented itself.

An average household leak can waste up to 10,000 gallons of water in a year.

Water damage can progress rapidly if left untreated. The damage can seep into floorboards, walls or drywall, and can ruin fragile items in your home. It’s crucial to address the issue right away to give your home the best chance of a full restoration.

Here’s what you need to know about how quickly water damage can move through your home:

In the First 24 Hours

If you live in a house, there is a one in four chance of a flood damaging your home within a 30-year period in a high-risk area. Living in the South, we are susceptible to flash flooding from storms, so it is crucial to know what to do early on after the weather event has passed.

Make sure to be proactive in the first 24 to 48 hours following the damage to ensure the least amount of your belongings and possessions become casualties of the water. Certain items will immediately become waterlogged and ruined if not cared for right away.

Items like cozy chairs, scrapbooks or that family quilt that has been passed down for generations can be compromised beyond repair if quick action is not taken. Items like these can take a long time to dry out and sometimes are not salvageable. Additionally, mold grows quickly and efficiently on these things and can make matters worse.

Here at SERVPRO of Conway & Faulkner Counties, we have the “restore vs. replace” mentality. Your possessions matter to us, and we do our best to save the precious things that cannot be replaced.

However, if something cannot be restored, this will be communicated to you. These things are typically removed as soon as possible to expedite the drying of all restorable materials.

Within the First Week

Mold can spread like wildfire if it is not cleaned up and removed properly in this timeframe. If it sets in, it can be incredibly hard on your home’s internal structure and can even compromise its integrity.

After One Week

After a week, the costs and efforts to restore your home will continue to increase and cause you more money and expertise to reverse. The very structure of your home can become damaged beyond repair as well.

How SERVPRO of Conway & Faulkner Counties Will Help

SERVPRO’s restoration process begins with the first call, preferably within the first 24 hours. We begin by thoroughly extracting the water to prevent further spread and to speed up drying time. Most likely, your floors, furniture and other possessions will also need to be cleaned, sanitized and deodorized as well. We finish by using our powerful drying equipment to remove the rest of the moisture and hidden water.

After these initial steps, your home may need construction work to get your property back to its preloss condition. Whether it be a small repair or a massive rebuild, we will be able to help with the restoration and the repairs. We will take you along with us at every step and have you back in your home or business as soon as we can.

Regardless of the type of water damage sustained, SERVPRO has the tools and teams to help your home or business recover. Contact us 247 when you need a dependable team to help you recover.

SERVPRO: The Restoration Experts You Can Believe In | SERVPRO® of Conway & Faulkner Counties

4/19/2022 (Permalink)

two SERVPRO employees unloading cleaning equipment out of a green van No matter the damage sustained, SERVPRO of Conway & Faulkner Counties has the tools and team to help your home return to a normal state quickly.

Have you recently experienced a natural disaster or suffered unexpected water or fire damage in your home? When the unexpected happens in your life, we will be there for you.

Here at SERVPRO, we specialize not only in cleanup and restoration services, but we also offer disaster relief cleanup and help people and businesses get through natural or manmade disasters.

Water Damage

Flash flooding can happen in the blink of an eye, especially if it follows a drought period or a hurricane. It doesn’t matter if the water amount is minimal or massive, any amount of water damage can have serious implications for your home.

In fact, floods cause more than $10 billion in damages nationwide every year.

If you own your own home or are a business owner here in Arkansas, unexpected flooding or unexpected water issues can be detrimental to your family. We are proud to have the tools you need to overcome the damages and get back to your life.

We also employ special Disaster Relief Teams that can be mobilized in an instant to aid in hurricane or other disaster cleanup. They are specially trained to provide assistance and support during those difficult times.

Fire Damage

A fire department in the United States responds to a fire every 23 seconds, and there was roughly $8.1 billion in direct property damage and losses nationwide in 2020.

If your home or business has sustained fire damage, we’ll jump right into action with our seven-step restoration process.

Fire damage can be very extensive and widespread, so our restoration process is very thorough and our technicians follow a step-by-step procedure every time to make sure every assessment is made and the proper cleanup plan is created to return your space to the condition it was before the fire.

Storm Damage

Living in the south, we all know that storms can be unpredictable and can develop quickly and intensely without warning. Thankfully, we specialize in unexpected storm damage, too!

If a major storm hits us here in Conway and overwhelms local resources, we have access to equipment and other materials from our other 1,950 locations to ensure a quick and reliable response to your needs. Our network of other locations allows us to have the resources of a large business with the touch of hometown passion.

SERVPRO specializes in content restoration, with the intention of restoring your items rather than replacing them. We want you to keep your possessions just as much as you do.

What Sets SERVPRO Apart?

When we say 247, we mean 247. Our SERVPRO experts will answer your call day or night via our Emergency Line and you will receive immediate, knowledgeable assistance. Disasters don’t happen only during the daytime, so we are ready when you need us.

With more than 50 years of restoration experience, our experts in green are the reason we are the No. 1 cleanup and restoration team in the nation. We pride ourselves in helping your home or business get back to “Like it never even happened” status as quickly as possible.

Regardless of the type of damage sustained, SERVPRO has the tools and teams to help your home or business recover from its disastrous effects. Contact us anytime when you need a dependable team to help you rebuild your life.