Recent Posts

Fozen Pipe Prevention and Tips

2/12/2021 (Permalink)

Freezing weather is moving into Conway and Faulkner Counties in Arkansas within the next several days and the best thing you can do is know how to keep your pipes from freezing before those below freezing temperatures hit. Frozen pipes can be preventable.  SERVPRO of Conway & Faulkner Counties wants to offer some tips on how to keep this from happening in your home or business.

How to prevent frozen pipes

Here are some recommend ways to keep your pipes from freezing.

  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing, especially if your sinks are on an exterior wall. (If you have small children, be sure to remove any harmful cleaners and household chemicals.)
  • Keep garage doors closed, especially if there are water supply lines in the garage.
  • Let the cold-water drip from a faucet served by exposed pipes. Running water through the pipe—even at a trickle—helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature during day and night. During a cold snap it is not the time to set back the thermostat at night.
  • Seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.
  • If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

What to do if frozen pipes occur

If you turn on a faucet and only a trickle comes out, you may well have a frozen pipe. If a pipe has broken than turn off the water at the main shutoff valve, which is usually at the water meter or where the mainline enters the house. If the water is still running and no pipes have burst, you can take the following steps. (Of course, if you suspect a more serious problem, call a plumber.) 

  • Turn on the faucet. As you heat the frozen pipe and the ice plug begins to melt, you want the water to be able to flow through. Running water through the pipe, as cold as it is, will help melt ice in the pipe.
  • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, or by wrapping pipes with towels soaked in hot water. As tempting as it may be, do not use a blowtorch, kerosene or propane heater, a charcoal stove, or any device with an open flame; the high heat can damage the pipes or even start a fire.
  • Apply heat until full water pressure is restored. Check all other faucets in your home to see whether you have additional frozen pipes. If one pipe freezes, others may freeze, too.

If you have had damage from frozen pipes or have questions call SERVPRO of Conway & Faulkner Counties anytime at 501-328-3301 and we can answer your questions or inspect your damage for free.

What About My Pool in Freezing Weather

2/12/2021 (Permalink)

Jet flowing in a swimming pool Keeping your jets flowing in your swimming pool during freezing temperatures

With the freezing temperatures that are moving into Arkansas in the next several days frozen pipes are a real concern, but some people might not think about the damage that can occur to their swimming pools if they have a pool that has not winterized. This can be a costly repair if these pipes crack or freeze, so the best way to keep this from happening is by prevention.

If your pool has not been winterized there is still a way to keep damage from happening to your pipes. The water needs to stay circulated. This means keeping your pump running 24 hrs a day. Also, if you have any Lumineers or jets keep those running as well.  This helps maintain a constant water temperature and keeps the water moving.  SERVPRO of Conway & Faulkner Counties is here to help if you have any questions or find you are in need of services please give us a call at 501-328-3301.

What You Can Expect From Us When A Fire Occurs

2/12/2021 (Permalink)

Soot on the floor from a fire that started in a chimney Soot damage from a fire that started in the chimney and affected the entire home.

When a fire happens in your home or business the first 48 hours is important. It can make the difference between restoring vs replacing your property and personal belongings. SERVPRO of Conway & Faulkner Counties provides timely response ranging from fire, smoot, and smoke removal to content inventory.  

Here is what you can expect from us in your home or business:

  • Within 1 hour from notice of loss a priority responder will contact you.
  • Within 4 hours of loss notification our certified technicians will be onsite to access the damage and walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.
  • Within 8 hours of the on-site visit our certified technicians will begin working to preclean for restoration so no further damage from soot or smoke occurs. We will also be in close contact with your insurance adjuster if a claim has been filed.
  • Once we are finished there will be a final walk through with you and the priority responder.

If you have had a fire in your home or business, you can reach us 24 hours a day at 501-328-3301 for a free inspection and we can help you with any questions you might have.

What Your Kids Should Know When Their is a Home Fire

2/12/2021 (Permalink)

What Your Kids Need to Know About a House Fire

A house fire can happen fast and cause lots of damage in a short amount of time. Your property can be restored thanks to specialists. That is why it is more important to protect your family.

Children can get nervous or anxious when they see a fire in their home. That is why it is important to teach your children fire safety tips. You should regularly practice the below safety tips with your children. This way, they will know exactly what to do during an emergency.

Safety tips to teach your children:

  1. Roll Out of Bed
    Fires often occur while you’re sleeping. Your children should not sit up in bed while there is smoke or a blaze in their room. This could expose them to intense temperatures. When practicing your kid’s safety plan, let them know they should roll out of bed and onto the floor.
  2. Test the Doors
    Children should understand that they should place the back of their hands against a door before opening it. If the door is hot, they should stay where they are or find another way out.
  3. Crawl Through the Home
    To prevent smoke inhalation and burns, children should crawl underneath the fire. The basic crawl involves getting on all fours and keeping the nose pointed at the floor.
    If the heat from the is powerful, you should also teach your kids a crawl where they keep their legs parallel to the floor.

  4. Get to Safety If Trapped
    Your children should also know what to do when an escape is not possible. Tell them that they should get to a room with a door and a window and they should then close the door and open the window. They can then either climb out the window or yell for help.

Smoke Alarms Save Lives!

2/12/2021 (Permalink)

Smoke Alarm on the ceiling in a home Smoke Alarms can Save Lives

Smoke Alarms Save Lives!

When properly installed and maintained smoke alarms save lives according to the National Fire Protection Association (NFPA).

Smoke alarms should be in every bedroom and on every level in your home, including the basement. In office and commercial environments, check your state requirements or contact your local Fire Marshall to help ensure all codes are met.

Monthly you should test your smoke alarms with the test button. There are smoke alarms that have non-replaceable batteries, these should be replaced every ten years. Batteries in other alarms need replaced every year, and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. You never want to disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

If you need help installing, testing or changing batteries in your smoke alarms, contact an electrician, your local fire department, or the American Red Cross.

Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. For more information on Emergency Preparedness, contact SERVPRO of Conway & Faulkner Counites at 501-328-3301.

Smoking Cigarettes Can Cause a Fire? Really?

2/12/2021 (Permalink)

Cigarette Butt in an ashtray Smoking cigarettes can cause house fires and can be deadly.

Thousands of residential fires are linked to smoking each year. Smoking may not be the best habit, and you might wonder how smoking can lead to a fire. There are several ways that cigarette butts can ignite a fire.

  • Throwing a cigarette butt in the trash
  • Using items for ashtrays that are improper
  • Throwing a cigarette butt down outside

Here are some ways to prevent any flames from a cigarette.

  • Do not Use Plants or the Ground as an Ashtray-It can be tempting to throw your cigarette down in the backyard, or in the bushes. But dry grass and leaves can easily catch on fire from a smoldering cigarette butt. You want to find an ashtray or make sure stamp the butt out.
  • Never Smoke Sleepy- Smoking while sleepy can be deadly. Falling asleep on a couch or in a bed with a lit cigarette can lead to embers igniting fabric and the results can be fatal.
  • Don’t Smoke Indoors-Some people still smoke inside the home. Smoking outdoors removes the risk of an ashtray fire, or butts of ashes igniting curtains, furniture or flammable items and leaves your home smelling good.

Smoking can pose a significant fire risk. Use the tips above and learn what not to do.  Should your home be affected by a cigarette fire, call a remediation specialist that you can trust. You can  SERVPRO of Conway & Faulkner Counties at 501328-3301 24 hours a day, 7 days a week.

Winter Storm

2/12/2021 (Permalink)

Freezing Rain on Trees Freezing rain can cause damage to trees and power lines in a winter storm.

The current Winter Storm Watch for several counties in Arkansas, including Conway County and Faulkner County means it is time to prepare for the possibility of some severe weather in our area.  

The weather channel has sent an alert out saying that a high impact winter storm is expected to move over Arkansas from Sunday through Monday evening. There is snowfall expected along with sleet and freezing rain. This could impact several things in your home and business, here is just a few:

  • Burst Pipes-Freezing temperatures can cause pipes to burst due to pressure buildup. Unheated areas and uninsulated areas are at the most risk. Opening the faucet to a trickle can keep the pressure from building up.
  • Fallen Tree Limbs-Freezing rain can damage trees due to the weight of the ice accumulation. Falling branches can damage your roof, siding and gutter system. They can also fall on power lines, creating a fire hazard. And power lines can be affected by the ice buildup from the freezing rain causing electrical outages.
    It is important to be proactive when it comes to winter weather. If your home sustains damage from a winter storm, SERVPRO of Conway & Faulkner Counties can assist with the damage that has occurred. Call us 24 hours a day, 7 days a week at 501-328-3301.

Appliance Leaks and Water Damage

2/12/2021 (Permalink)

When was the last time you inspected your appliances? Many of us don’t give a second thought about our household appliances that we use every day and the amount of wear and tear they receive. Most appliances that we use utilize water. This means they are prone to leaks if not maintained.  Water damage can sit for a long time before damage is realized. Therefore, regular inspections are important for prevention.

Inspect These Appliances Often:

  • Hot Water Heater

A hot water heater will typically have a lifetime of 10 to 15 years, but leaks can start much earlier than this. The seals and pipes connected to the hot water heater can often break.  Keeping an eye out for any accumulation both during and after use is a smart move.

  • Refrigerator

Refrigerators are not moved very often, which can lead to water damage that has happened that you don’t know about. A refrigerator’s water lines are typically made from a soft plastic that can easily fail, so checking for leaks behind and under the fridge as part of your annual home maintenance is wise.

  • Dishwasher

A dishwasher is just as problematic as a refrigerator but is even more isolated and utilizes far more water. Additionally, homeowner’s insurance often does not cover water damage caused by older models of dishwashers, so knowing what models are not covered by your insurance company is a good idea.

  • Washing Machine

Washing machine hoses are some of the most common sources of leaks. It is recommended that they are inspected at least once a month by homeowners. In addition to these regular checks, they should be fully replaced every five years to prevent hidden deterioration.

  • Air Conditioner

The drain in your HVAC unit is designed to keep condensation from pooling in and around the unit, but if this drain malfunctions water damage can quickly be caused. Having a professional technician evaluate your machine is the best defense against HVAC created water damage.

Some Do's and Don'ts When Water Damage Happens

2/12/2021 (Permalink)

Do you know what to do when water damage happens in your home? Do you know what to do and not to do?

 Water damage can happen to anyone’s home resulting in property damage. Here are some things to do and don’ts if you have a water loss. With the right tools and pieces of equipment, our professionals at SERVPRO of Conway & Faulkner Counties can safely dry out your home or business. Here are some things to always keep in mind.

  • Do shut off the source of water and turn off the electricity.
  • Do try and move furniture if it is safe to do so, to ensure that more damage does not happen to the furniture. If it is not safe to move the furniture than place Reynolds wrap or plastic bowls under the feet of the furniture until help arrives.
  • Do not enter a room with standing water, there could be a potential for electrical shock.
  • Do not lay wet rugs on furniture upholstery because the fabrics have the potential to bleed between each other. 
  • Do not use your household vacuum to try and suck up any water.

These tips can help to minimize damage, and you will be better prepared for help to arrive. Remember to stay safe and get the water damage cleaned up professionally to minimize the chance of mold growth. Our Team at SERVPRO of Conway & Faulkner Counties is ready to assist at a with any of your water mitigation emergencies. Give our team a call at 501-328-3301.

Sprinkler Systems in Commercial Buildings

2/2/2021 (Permalink)

Sprinkler systems in commercial buildings are often installed to help save lives and property when a fire occurs. Water damage does occur when putting out the fire or when systems malfunction. This is when SERVPRO of Conway & Faulkner Counties is here to help. We will come in and inspect the property and dry the structure when a system malfunctions or water damage is caused from the system going off due to a fire.  Fire sprinklers are activated when the mercury liquid filled bulb bursts between 135 and 165 degrees. It is thought by many that they are triggered by smoke, but they are activated by heat. Sprinkler heads commonly fail when the line freezes from cold weather or the head gets hit or pulled by something. We are here to help when you need it most and want to help prevent issues before they arise. It is always a good idea to know where your sprinkler line shut off valves are located if the system ever malfunctions. Give us a call if you have any questions at 501-328-3301.