Recent Storm Damage Posts

Different Home Damage Possibilities | SERVPRO of Conway & Faulkner Counties

11/17/2023 (Permalink)

residentail home with roof destroyed and debris falling down If you discover damage in your residence, call SERVPRO of Conway & Faulkner Counties right away.

Our homes are constantly under threat when it comes to damage possibilities. Strong weather, potential fires and structural aging issues can cause significant damage that leaves you with a lot of questions and yet another phone call to your insurance company.

Even with the potential risks that we face every day, we can’t live our lives in a constant state of worry! Natural disasters can’t be prevented, but preparing for every situation can help you ride out even the most unexpected situations with minimal to no damage.

SERVPRO® of Conway & Faulkner Counties is here to help with your entire restoration. We explain some of the most common types of damage and what our recovery process looks like below.

The Biggest Risks to the Conway Area

Strong winds from thunderstorms, tornadoes and heavy rain that brings flooding issues are the main causes of home damage due to Mother Nature in the Conway area. A popup storm can occur in the afternoon even when the morning starts out sunny! Water damage, roof damage and house fires are some of the other home damage situations that can occur at any point.

Water damage can come from any sort of home accident, including appliance malfunctions, burst pipes or faucet leaks, but it can also occur when rain infiltrates your home through a leak or a flood. The same holds true for fire, but more often than not, house fires are caused by human error or neglect.

When the Damage Gets Worse

Home damage is frustrating no matter what happens in your home, but it unfortunately may only be the beginning in a long string of damage repairs. For example, a flood certainly will lead to water damage, but it can also lead to mold issues or structural damage that could affect your foundation.

Fires also have the ability to cause further damage, even after the flames are out. Soot and smoke can spread to different levels or areas of your home that didn’t catch fire, leaving stained walls and lingering odors. Fire can also lead to water damage due to the water used to put out the fire.

Natural or manmade disasters are both overwhelming and require a trained hand to recover from completely. That’s where we come in! Our team is fully equipped to handle your restoration from start to finish.

When your home suffers a water disaster, we will first focus on removing the excess water to stop the damage from getting worse. We will also tackle odor removal and structural repairs. We will finish with a full sanitization to ensure a mold infestation can’t grow.

If your home suffers from a house fire, we will remove burned debris while we clean up all of the soot and smoke damage. We will also address any water issues during our repair process. If your home is damaged beyond repair, we will tear down the burned sections and rebuild it exactly how you want it.

We are a full-service restoration company, which means we will handle every aspect of your recovery! There is no need to work with other construction or remodeling companies when SERVPRO is on your side.

Does your home need restoration and you don’t want to make more than one call? Contact us to get everything handled by one team.

Safely Navigating Chilly Winter Weather | SERVPRO of Conway & Faulkner Counties

11/17/2023 (Permalink)

snowy highway with vehicles driving in a squall The winter season is almost upon us! SERVPRO of Conway & Faulkner Counties has your back with these helpful tips.

The winter season is upon us, and it is time to start thinking about the potential for severe winter weather. While we are less likely to experience a catastrophic blizzard or a deep freeze, our community is still at risk of suffering through our own kind of winter weather.

Heavy rain, sleet, wind and temperatures below freezing can cause all kinds of issues for our homes, and it is not out of the question to experience minor snowstorms from time to time. Preparing ahead of time for these different scenarios can keep your entire family safe and reduce the risk of damage to your home.

Preparing for the Storm

Once the forecast has been predicted, we suggest you head for home and stay there! Traveling during winter storms can be dangerous if sleet, ice or snow are on the roads.

Instead, hunker down and start gathering your emergency supplies to help you stay comfortable in case the unexpected occurs. Severe weather can impact your home for hours or even a few days, so having what you need can keep you safer.

Locate your extra flashlights and batteries, emergency candles, and extra blankets in case the power goes out. You should also have a backup heating source like a fireplace to use to help you stay warm.

Depending on the temperature outside, your home may start to cool down quickly if we lose power. Keep a different location in mind that you can head to if your home becomes too uncomfortable to stay in. Communicate with a friend and go to his or her house, or head to a public space if needed in order to stay warm.

Addressing Any Home Damage

Winter weather can come in all shapes and sizes, quickly turning rain into sleet, ice pellets or a sheet of ice that covers the ground. After the storm has blown on, use caution and take a look at your home to get started on any cleanup needs.

Strong wind and ice are usually the most damaging parts of a winter storm in the Conway area, so check your roof and siding for signs of broken materials or missing shingles. You should also evaluate each vent leading from your home and clear off any ice buildup quickly. If your vents cannot safely expel carbon monoxide, it can easily back up into your home and become really dangerous for your family.

Where Our Restoration Team Comes In

Storms can cause all kinds of damage to your home, but we can help you recover no matter what happens! If a tree falls on your roof, we will secure your space and address repairs. If the temperatures drop below freezing and a pipe bursts in your basement, we will dry out the area and replace the pipe.

Our team is here for you 247 to help you recover, all you have to do is get us on the phone after you discover damage. We will take it from here.

Our team is always ready for anything! Contact us at SERVPRO of Conway & Faulkner Counties for a quick restoration after suffering damage from a winter storm.

Preparing Your Home for Severe Storms | SERVPRO of Conway & Faulkner Counties

9/19/2023 (Permalink)

Empty parking lot with lots of greenery shown during a heavy downpour of rain. Have you been impacted by the unusual summer storm season? SERVPRO of Conway & Faulkner Counties has your back when you experience water damage.

Wind, hail, rain, floods and tornadoes… there’s no doubt about it—it’s summertime in Arkansas! Weather can range from quiet rainstorms to dangerous tornadoes at this time of year, so being prepared for both options is crucial for your home and your safety.

Severe weather season in the Conway area tends to bring strong storms with high winds, clapping thunder and the occasional tornado. When a tornado touches down, quick action is key to staying safe, so you should already have your home prepped and ready to go.

Advanced preparation is the way to go when it comes to severe weather! We explain some easy ways to get your home ready below, so read on to learn more.

Regular Home Maintenance

As a homeowner, you work hard to keep your home clean and your yard looking nice. Did you know that your daily tasks and chores actually help protect your home from storms?

Trim your trees and remove dead branches from your property to help reduce your risk of impact damage when the wind picks up. Cleaning out your gutters and setting up your downspouts can help you avoid significant water damage. Keep your yard free of excess clutter, and try to pick up your property at the end of every week and put things away.

In addition, you should be inspecting your home on occasion for signs of wear and tear. Gaps or rotten wood around window panes can easily invite water into your home, and missing or broken shingles can pose trouble for your attic and walls when the rain starts to fall. Repair these issues as soon as you discover them!

Additional Upgrades

Thankfully, preparations for storms don’t cost much money, but there are some additional things you can do to secure your home even further.

Storm shutters are a good choice for our area, as high winds and tornadoes can easily break windows and cause destruction. They can easily be closed when a storm warning is issued and can protect your home from significant damage. If your property is covered in trees, investing in gutter guards can help you avoid clogged gutters, which can help you avoid water damage in your attic or basement.

Adding braces or reinforcements to your outbuildings can help secure these spaces, and gutters can even be installed on them as well to help keep your equipment inside nice and dry.

Once your home is ready, tune in to the local weather reports and heed all warnings that are issued. If the next storm leaves you with home damage, SERVPRO of Conway & Faulkner Counties is here to help you completely recover.

Was your home damaged in a storm? Call us at SERVPRO of Conway & Faulkner Counties to start restoration, 247.

Assessing Your Storm Damage in a Safe Way | SERVPRO of Conway & Faulkner Counties

9/19/2023 (Permalink)

Dramatic night shot of a home with visible roof damage from a recently storm and fallen debris Summer storms affecting your property? Call SERVPRO of Conway & Faulkner Counties to restore your space in no time!

The storm season can be a tricky one to navigate at times. Some storms are predicted days in advance and give us time to prepare, while others can develop quickly and take us by surprise. In either case, strong storms have the potential to leave behind serious destruction in a matter of minutes.

Taking steps to prepare can reduce your risk of the more serious damage, but sometimes that’s not always possible around here. Tornadoes can pop up quickly at any time between now and early fall and strong thunderstorms can bring rain, hail and wind that whips across the Conway area.

Safety should always be your top priority no matter what type of storm situation is brewing, so be sure to keep everyone inside and away from windows until the threat has passed. After the coast is clear, be cautious moving about your home.

Taking these steps below can help you navigate any damage situation safely and more efficiently.

Immediately Following the Storm

Remember that even though the first storm system has passed, you may not be in the clear. Storms can come in waves and the second round can be just as intense, if not even more intense, as the first one. Keep your weather radio near and be sure your safe shelter location is ready at a moment’s notice.

Contact your loved ones as soon as the storm is over to ensure everyone’s safety, especially if a member of your family was out of the house during the storm.

Once your family has been deemed safe, go check on your neighbors. Be cautious moving around any damaged building, but checking on them can help everyone seek safety in an emergency.

Take as many photos of your damage as possible. This will help us document the damage and create our recovery plan for you, but it will also help us navigate your insurance claim process more efficiently. After that, call SERVPRO® of Conway & Faulkner Counties to get the restoration process started.

The Minutes Following

It is important that you prioritize safety as you walk around your damaged home. Loose nails, boards and other hazards could be sticking out and could injure you. If you are assessing the damage yourself, be sure to carry your cell phone with you in case you run into any trouble.

Do what you can to prevent further damage while you are waiting for us to arrive. We pride ourselves in being quick, but laying tarps or boarding up windows on your own if it is still actively raining can help you avoid more significant damage.

Our restoration team works directly with your insurance company to make sure your claim is being handled correctly, and we can also help you navigate the relocation process if you need to live off site while your restoration occurs.

Storm damage can be devastating, but rest assured that SERVPRO of Conway & Faulkner Counties will help you recover right away.

If a storm leaves your home damaged, contact us for fast recovery. We’re here 247 when you need us.

Prepping Your Staff for Weather Emergencies | SERVPRO of Conway & Faulkner Counties

6/16/2023 (Permalink)

Business man holding an umbrella and briefcase with a dark thunderstorm behind him. If you've suffered from storm-related damage, we're here to help. Call SERVPRO of Conway and Faulkner Counties to help you get back to normal.

Running a business means that you are in charge of many different things. Your day-to-day is filled with decision making and problem-solving, but you also have to plan for the future and all of the “what-ifs” when it comes to your business and your staff.

While most of the issues you will encounter have to do with work-related obstacles, there is always the possibility that a weather emergency will take your staff by surprise. If your team isn’t trained on the proper response, it could lead to chaos really quickly.

Arming your staff with the knowledge they need can help keep everyone safe when a storm rolls into town. Check out our great tips below so you can start preparing yourself!

Knowing What Could Happen

We can experience a lot of different weather patterns here, so it is important to understand our risk level based on the season that we are in. Winter usually brings colder, rainier days, while the early spring and summer can be really volatile and destructive with high winds and tornado touchdowns.

Whenever the rain starts to fall, there is always the risk of flooding. Understanding your flood risk is an easy way for you to begin preparations before an emergency arises. Do your best to understand the weekly forecast and be proactive in your planning.

Planning Your Communication

It has never been easier to be connected to your team, thanks to the development of technology over the last few decades. However, this communication can only happen if you have your team’s contact info! Start by creating a group text or an email chain with everyone’s information so you can quickly send off a message when you need to.

If a storm is on the horizon or if you need to tell your staff about your evacuation routes or safe shelter location, a simple message can help direct your team on where to go and what to do in a calm and concise manner.

Plan Your Way Out or Way in

Different weather systems should prompt different reactions. A potential flooding issue or other impending weather scenario could require a quick evacuation. In that instance, your team needs to know how to get out quickly. Show them ahead of time where your evacuation routes are, and be sure to clearly label your exits.

Other weather situations like severe storms or tornadoes require you to stay put and find your safe shelter location. Get this space ready now by stocking it with food, water and emergency supplies, and be sure everyone knows how to get to it without the use of an escalator or elevator.

Once you are ready, it’s time to practice! Practicing your evacuation and getting to your shelter location can ensure everyone reacts appropriately and stays safe during a weather emergency.

Don’t let extreme weather take control! If storms strike your business, SERVPRO® can help you restore your losses.

Here Comes the Wind! Severe Storm Season Is Here | SERVPRO of Conway & Faulkner Counties

6/14/2023 (Permalink)

Dense forest area with trees bending due to intense wind and rain If you've suffered from storm-related damage to your home or business, make SERVPRO of Conway & Faulkner Counties your first call.

On a scorching day, a mild breeze can provide a revitalizing retreat from the oppressive heat. Though the wind is invisible, it is an ever-present force that we can depend on, even when it is not ideal.

However, when the wind intensifies and transforms into a powerful gust, it can cause widespread destruction, leaving homes with terrible damage. While strong winds are typically associated with severe storms, they can arise unexpectedly on clear days.

Familiarize yourself with the potential consequences of high winds and how they can jeopardize your property, and take appropriate measures to ensure the safety of your family and your home.

The Different Kinds of Wind

About half of all deadly wind events happen alongside severe thunderstorms, making them a hazard that is hard to avoid. Winds brought on by thunderstorms are known to cause much more destruction than tornadoes.

Debris can be dispersed across your yard, and structures can be severely damaged by thunderstorms’ winds, which can reach speeds of up to 60 miles per hour.

Straight-line winds, a form of thunderstorm wind, can be dangerously destructive, with speeds of up to 100 miles per hour. These winds are not related to rotation, unlike tornadoes, and can cause harm even in places where there is no precipitation.

The combination of various types of winds produced by tornadoes is responsible for their destructive power. East Lansing is vulnerable to tornadoes, which can cause considerable damage on occasion. Aside from tornadoes, strong winds caused by thunderstorms are another risk that residents and businesses in our area should be prepared for.

Wind Damage and Prevention

Severe winds can be incredibly destructive, with downed trees, scattered debris and damaged power lines being some of the most common types of wind damage. Even an anchored mobile home is not immune to these effects when winds exceed 80 miles per hour.

Familiarizing yourself with the various types of weather alerts related to high winds and taking preventive measures to secure outdoor objects can go a long way in reducing the impact of wind damage.

Make sure your trees are well-maintained, and remove any dead or weak branches overhanging your home. Don’t forget to secure any loose objects in your yard that could become flying projectiles.

After the winds have died down, make sure to inspect your home for any signs of damage. Be sure to check your roof for problems such as misplaced shingles, and repair any damage before water leaks inside. Turn to our expert SERVPRO team, and we’ll get your home back to its pre-storm state before you know it.

Has your home been damaged by wind? Call us and get things cleaned up fast.

Storm Alerts and Your Safety | SERVPRO® of Conway & Faulkner Counties

7/14/2022 (Permalink)

a red and white severe weather alert sign If you suspect any damage to your home from a recent storm, call SERVPRO of Conway & Faulkner Counties.

One of the unique aspects of American life is that there are so many different weather patterns and climates across the country. In order to keep all of those potential weather situations organized, they are associated with 42 different kinds of weather alerts, and those alerts are subcategorized into multiple smaller groups.

With all of these variables occurring during any type of severe weather, it can be overwhelming!

While it can be helpful to have a solid understanding of all of the different possible alerts, it is really only imperative to understand the ones that commonly are issued here in Conway and Faulkner counties.

Forecasting for Alerts

We all rely on weather forecasting to plan our lives and events, but have you ever wondered how those forecasts are issued in the first place? Since weather forecasts are, at best, educated predictions, meteorologists have to use several factors at their disposal to determine the severity, location and length of any potential severe weather.

To start, the National Weather Service oversees the weather forecasting for the entire nation and for issuing alerts based on those forecasts. To help keep each forecast and alert as accurate as possible, the NWS is broken down into six regional offices around the country, along with sub-offices closer to home.

The Southern Region located in Fort Worth, Texas is the office responsible for our weather forecasting in Conway and Faulkner counties.

The staff employed at the Southern Region office use satellite radar, sensors, seismic activity and solar patterns to create each forecast and any adjoining alerts. While they understand that even the most well-researched forecasts can go awry as Mother Nature is unpredictable, they do their best to make sure they are as precise and thorough as they can be.

Is It a Watch or a Warning?

The most basic weather alerts that we should all understand are watches and warnings. These two terms are used in almost all weather alerts.

When the NWS issues a watch, it means that they have recognized the potential for an incoming storm to produce dangerous qualities like high winds, tornadoes or heavy rains. Storm watches should make you begin to prepare your safe shelter location and keep an eye on the sky.

When a warning is issued or replaces a watch, though, you need to be seeking shelter as soon as possible. A warning means that the incoming storm is currently producing dangerous conditions and you need to be out of the elements in order to stay safe.

Since Arkansas is considered part of “tornado alley,” we tend to be vulnerable to severe storms with frequent tornadoes. The more you understand about how tornado warnings are issued, the safer you can be!

Home Safety Measures

Your family’s safety is always the most important aspect of any weather event, but if you have advanced notice of an incoming storm, you might have some additional time to get your home ready to weather any potential damages.

Clearing your gutters and securing your outdoor furniture are two things your family can do to reduce the risk of damages to your home via water or flying debris. It would also be a good idea to check on your emergency kit and add anything that is missing or depleted.

After the severe threat has passed, take pictures and inventory of any damage that has occurred. If you need assistance with the damages, call us at SERVPRO of Conway & Faulkner Counties. We will answer you 247 and begin creating your restoration plan as soon as we are able.

The more you understand about the weather here, the safer you can stay. By taking the time to review the local weather risks and brushing up on your knowledge of how alerts are issued in your area, you are setting yourself up to be prepared for any storms that come our way.

Experienced storm damage to your home or property? Contact us today for a quick response!

Spring Showers & Other Weather Hazards | SERVPRO® of Conway & Faulkner Counties

3/22/2022 (Permalink)

an image with a cloudy, rainy, sunny and snowy sky Extreme temperature changes can lead to the possibility of severe weather. SERVPRO of Conway & Faulkner Counties is a click away if you experience any

The United States is one of the largest countries in the world, coming in second to Russia and Canada based on total land.

When you have a large area like the United States, that means that “seasonal weather” can many different things. There are different weather patterns that occur in different parts of the country, and they cause different weather threats.

With spring upon us, warm and cold air will collide, causing different weather events all throughout the nation. That’s why you must stay prepared.

Let’s look at the Pacific Northwest, which experiences heavy rains during the spring months, often leading to flooding or water damage of some kind. The higher elevations areas here may still have some snow, which can cause problems of its own.

Looking at the Upper Midwest and Northeast regions, you’ll see that spring for this region is actually still winter-like weather. Residents in Maine are likely going to still have snowstorms and blizzards! It’s almost like this region jumps from winter to summer.

Opposite of these regions, the southern West Coast will be looking out for excessive heat waves. In the South Pacific, including Hawaii, they may also be watching for tsunamis.

The middle part of the United States has dryer air, but it’s very windy! This region will have to be prepared for windstorms, derechos and wildfires. With the region being so dry and windy, it’s important to remember how quickly a wildfire can spread with these types of weather conditions. There is also what is known as “Tornado Alley” in this region, so tornadoes can be a problem as well.

Lastly, let’s look at the Southeast region that we call home. This area experiences severe weather conditions leading to anything from severe thunderstorms to tornadoes. In this region, there are some coastal states that will have to be on the lookout for early-season hurricanes.

Weather can be unpredictable, but if you know the regions and their weather conditions, you can stay better prepared. While the weather you experience can look much different than that of someone in a neighboring state, there are hazards everywhere.

If extreme weather leaves you with damage from water, fire or other elements, help is a click away. Contact SERVPRO for fast, expert recovery.

Spring Storms are Here......What about those gutters?

3/22/2022 (Permalink)

The spring rains have begun and the past 24 hours has been extremely wet her in Conway and Faulkner Counties. So have you thought about those gutters?  This is a great time to get out there and get those gutters unclogged and make sure that your home drainage systems are working properly. Making sure that maintenance is done will help keep damage from occurring to your home by all those spring rains.  

Spring storms can happen quickly and cause extensive damage on your property if the rain water has no where to go and can pool together to cause water damage to the inside of your home. It is always good to have these areas inspected during the year, we typically recommend checking these at least twice a year. 

If you are affected by these spring rains we are available 24 hours 7 days a week and offer free inspections. Hopefully you will not have to call us but if you do then you can rest assured that our technicians are trained and certified to handle these situations. Give SERVPRO® of Conway & Faulkner Counties a call at 501-328-3301 if you have any questions or need an inspection and make sure you get those gutters cleaned out. 

What to Know About Preparing for Winter | SERVPRO® of Conway & Faulkner Counties

2/1/2022 (Permalink)

"a close-up image of a wiper blade wiping away condensation on a car windshield”  If winter weather should bring damage to your home or business, contact SERVPRO of Conway & Faulkner Counties for fast, restorative solutions.

The winter holidays are sneaking up on us quickly. And while we may not experience the frigid, bitter cold snow storms that the northern region of the United States experiences, we can still have some cold temperatures.

Typical winter weather of snow and ice storms aren’t what you will find around here, at least not regularly. Thankfully, we get to experience winter and enjoy being outside, too.

But even though our winter weather is a little calmer than elsewhere, there are still some steps you should take to prepare:

Service your HVAC. We might not usually get frigid temps, but it is still plenty cold. You’ll want to turn on the heater, if you haven’t already! Have it inspected, ensuring that it’s working and operating safely. Having a professional come out might be in your best interest; you can never be too safe.

Make time for roof, gutter and chimney maintenance. We don’t get a ton of wintery precipitation, but we do get some, averaging at least one inch of snow per month over the winter. Just like rain, snow can cause flooding as well, no matter how much accumulates. Make sure you inspect your roof for loose shingles and secure flashing—and keep your gutters free of debris.

Insulate and seal. If you insulate your attic and seal your windows, you can help in keeping your home warm. By doing this, you are keeping the heat from escaping, which will come in handy in the other seasons as well.

Maintain your vehicle. Whether we’re dealing with a dusting of snow or simply a cold rain, it’s important to make sure your tires are in good shape. Have your car inspected, paying particular attention to the tires, the battery and the windshield wipers. It’s also a good idea to keep an emergency kit in your car in case something happens where you have to use your vehicle as shelter.

If winter weather or unexpected flooding causes water to damage your home, we’re always here to help. Contact SERVPRO to see how quick and easy it is to let the pros handle your cleanup and recovery.

Several Different Storm Damage Possibilities

9/21/2021 (Permalink)

There are many different types of storm damage and any of these can easily cause damage to your home or business. Knowing these different types of damage that a storm can cause can help you be prepare your home or business when a storm is in the weather forecast. 

Wind damage from a storm can range from blowing a few shingles off the roof to strong winds that my loosen your flashing. This can lead to leaks that can affect he interior of your home. Even a subtle roof leak can produce damp conditions that could lead to a moldy condition. One of our restoration experts can help address storm damage to your residential or commercial property.  

Heavy rains can cause flash flooding in the Conway area. Groundwater can cause materials to get in your home or business that should be handled by professionals. Our team can assist in evaluating what kind of water has flooded the property and the cleanup process after flood damage can be taken care of by our restoration specialists. 

When a storm occurs one thing that people don’t think about is storm damage from lightening.  When there is thunder that that means that lightning is striking. Your home or business can attract a lightning strike that could cause a fire.  Lightning strikes cause about 2% of all fires. If this occurs during a recent storm give SERVPRO of Conway & Faulkner Counties a call at 501-328-3301 and we can give you a free assessment of the damage and let you know what our restoration crews can do to get the storm damage cleaned up at your home or business. 

Hurricane Season Is Still Among Us.

9/21/2021 (Permalink)

Hurricane season is still here, so what does that mean for Conway and Faulkner Counties in Arkansas? We have seen rain from Hurricane IDA and rain from tropical storms this season and we want to make sure our community is prepared and knows what to do in case we get more rain from this years hurricane season. Here are some things that can keep you and your loved ones safe if we get more weather elements from this hurricane season.

  • Be informed: Having an evacuation plan in place for your family can ensure that members of your household know what to do during a storm. A planned route and an alternate route to get to a safe place if you need to leave your home is important.  
  • Know the Risks: How susceptible is your area to flooding and wind damage? The more informed you are the better. This will minimize your risks and you will be able to address the areas of your property that you can protect. 
  • Documents: Review your policies ahead of time. Make sure what is covered and if flood insurance is available to you. Place important documents into a fireproof and waterproof safe, such as insurance policies, birth certificates, drivers license or photo identification, and sentimental documents. 
  • Emergency Kit: This is often overlooked, emergency kits should have water, non perishables, blankets, pillows, flashlights, batteries, and a weather proof radio. Also having some toys for children can keep their minds off of what is going on during the storm. 

These tips will help you minimize the risk of damage to your property if your home is affected during this years hurricane season. We know that hurricane season can bring substantial rain, wind and tornadoes to central Arkansas. SERVPRO of Conway & Faulkner Counties can help if your home is affected by storm damage. 

Hurricane Season Is Approaching

7/21/2021 (Permalink)

Hurricane season is approaching and SERVPRO of Conway & Faulkner Counties is prepared to help with these storms that affect other areas. Here are some ways that you can be prepared if you are in the path of a hurricane.

Have An Emergency Kit: Keeping an emergency kit stocked with water, canned foods, non perishables, blankets and toys for children could be the difference between a disaster and an inconvenience. 

Gather Documents: Make sure you understand your insurance policies ahead of time to see what is covered and if flood insurance is available to you. Gather important documents such as insurance policies, IDs, birth certificates, deeds, or even sentimental documents and keep them in a fireproof and waterproof safe. 

Being Informed Is Important: Always know where to go and who to call in an emergency. An evacuation plan being in place in the event of a disaster will ensure that you know what to do in case your home is not the safest place to be during the storm. 

Protect Your Property: Try and protect your property as best as you can ahead of the storm by boarding up windows and moving items inside that are not anchored down.

Implementing some of these tips could help you minimize the risk of your property being a victim of the upcoming hurricane season.  SERVPRO of Conway & Faulkner Counties will be available to help with this storm season and help get your home back to normal. 

Winter Storm

2/12/2021 (Permalink)

Freezing Rain on Trees Freezing rain can cause damage to trees and power lines in a winter storm.

The current Winter Storm Watch for several counties in Arkansas, including Conway County and Faulkner County means it is time to prepare for the possibility of some severe weather in our area.  

The weather channel has sent an alert out saying that a high impact winter storm is expected to move over Arkansas from Sunday through Monday evening. There is snowfall expected along with sleet and freezing rain. This could impact several things in your home and business, here is just a few:

  • Burst Pipes-Freezing temperatures can cause pipes to burst due to pressure buildup. Unheated areas and uninsulated areas are at the most risk. Opening the faucet to a trickle can keep the pressure from building up.
  • Fallen Tree Limbs-Freezing rain can damage trees due to the weight of the ice accumulation. Falling branches can damage your roof, siding and gutter system. They can also fall on power lines, creating a fire hazard. And power lines can be affected by the ice buildup from the freezing rain causing electrical outages.
    It is important to be proactive when it comes to winter weather. If your home sustains damage from a winter storm, SERVPRO of Conway & Faulkner Counties can assist with the damage that has occurred. Call us 24 hours a day, 7 days a week at 501-328-3301.

Where Is My Emergency Kit During The Storm?

2/1/2021 (Permalink)

Do you have an emergency kit ready if there is a storm in the area? If you are not prepared for a severe storm, the results can be devastating. Central Arkansas is no stranger to severe storms, SERVPRO of Conway & Faulkner Counties wants to share some of the following items to keep in mind while putting together an emergency kit in the event of a severe storm in the area.

  • Flashlight and extra batteries
  • First aid kit
  • Any medicine currently being taken
  • Emergency food and water
  • Extra change of clothes and shoes
  • Pet supplies if you are taking care of an animal

These are just a few examples of what an emergency kit should contain. Residents can add whatever else they may need. There should be an emergency kit in every residential building as well as all commercial buildings if possible. Aside from having an emergency kit ready, a plan should also be in place. If there is a designated storm area inside the home or office, occupants should head there with the emergency kits. Severe storms cannot be avoided, but with the right tools and resources they can be easier to deal with.

SERVPRO of Conway & Faulkner Counties wants to make sure the surrounding areas are prepared!

Crew Members Helping During Hurricane Sally

1/18/2021 (Permalink)

Hurricane Sally Crew Members at the Gulf Coast during Hurricane Sally

The 2020 Hurricane season was a very active year with several hurricanes hitting the gulf coast. Crew members from SERVPRO of Conway & Faulkner Counties were able to travel with the SERVPRO Storm Team to the gulf coast when Hurricane Sally made landfall. 

One reason SERVPRO of Conway & Faulkner Counties likes to travel when storms hit across the United States is the people that our team members get to meet. 

When a storm, like a hurricane, causes damage to a home or business, it can be a devastating time for the homeowner, or property owner and being able to help them get the damage cleaned up, or in some cases to give advise on what the homeowner can do themselves to help restore the damage is always rewarding. Customer service is our number one goal here in Conway, and that includes when we are traveling from home. 

Thank you for allowing SERVPRO of Conway & Faulkner Counties the ability to help restore your hones and businesses. 

Will It Ever Stop Raining?

5/20/2020 (Permalink)

Will It Ever Stop Raining?

The weather in Arkansas this year has been wet. We have seen what seems likes days and weeks of rain, from flash flooding to rain showers. It is always a good idea to make sure that you are prepared to handle these rainstorms. In the event of a rainstorm here are a few tips to help keep you safe. 

  1. If you are driving during a rainstorm put on your headlights, hazard lights, and drive slowly to prevent hydroplaning.
  2. Get out of boats and stay away from large bodies of water in the case of lightning striking.
  3. Most importantly, Take shelter! 

Emergency situations are never enjoyable, but we strive to make life get back to normal quickly and smoothly. If you have a flooding emergency that takes place in your home or commercial business, we are here to help! Call SERVPRO of Conway & Faulkner Counties at 501-328-3301.

Facts About Tornadoes

5/20/2020 (Permalink)

It is tornado season here in Arkansas, and our main threat is tornado and wind damage. Here are a couple of things from to help be prepared in the event of severe weather.

To begin preparing, you should build an emergency kit and make a family communications plan.

Listen to NOAA Weather Radio or to commercial radio or television newscasts for the latest information. In any emergency, always listen to the instructions given by local emergency management officials.

Be alert to changing weather conditions. Look for approaching storms.

If you see approaching storms or any of the danger signs, be prepared to take shelter immediately.

Go to a pre-designated area such as a safe room, basement, storm cellar, or the lowest building level. If there is no basement, go to the center of a small interior room on the lowest level (closet, interior hallway) away from corners, windows, doors, and outside walls. Put as many walls as possible between you and the outside. Get under a sturdy table and use your arms to protect your head and neck.

Keeping you Safe

5/20/2020 (Permalink)

Do you have a good quality weather radio?

A weather radio is designed to alert you to potentially dangerous weather, such as an approaching tornado, massive hailstorm, or hurricane. It allows you to be warned ahead of storms providing you time to seek shelter. A weather radio is the most reliable source for weather alerts.

When shopping for a weather radio, look for the following key features:

  • Reviewable alerts (you can scroll through alerts and turn off the siren for alerts you do not wish to hear)
  •  Specific Area Message Encoding (SAME) alert programming- alerts when specific counties are threatened, ensuring you only receive alerts from your county.
  •  Ease of programming

If you need help programming your weather radio, you can always contact your local National Weather Service Office or for additional information, including county codes for your state, visit the NoAA weather radio website.

Winter Storm Damage

2/3/2020 (Permalink)

Did you know that a winter storm can cause significant damage to your home and property?
Winter storms can bring snow, ice, heavy winds and rains that can cause thousands of dollars of damage to your home. Here are a few ways that a winter storm can cause damage to your home:

  • Roof Damage.  High winds can rip the tiles off your roof, and cause tree branches to fall on top of your roof, and they can fall through the roof and harm the inside of your home.

  • Frozen Pipes. Freezing temperatures can cause pipes to freeze and subsequently burst. This can lead to severe water damage in your home.

  • Ice Dams.  An ice dam is a buildup of ice on the roof of your home. It occurs when melting snow refreezes and blocks other snow from draining properly. This can lead to a buildup of standing water that can then leak into your walls or ceilings.

How To Prepare
Here are some practical steps you can take to limit damage to your home during a winter storm, such as cleaning gutters and rain spouts in advance to prevent ice dams. You should also trim any tree branches that are too close to the house or to your power lines.
Before a winter storm arrives make sure you have purchased non-perishable food items, warm clothing, extra blankets and a battery operated radio. 
If a winter storm causes damage to your home. SERVPRO of Conway & Faulkner Counties is here to help and we can be onsite right away to help you recover and get back to normal after a winter storm. Give us a call at 501-328-3301.  

Storms With The Help Of Technology

1/30/2020 (Permalink)

It is important to be ready because a storm and disaster can strike at a moment’s notice! Technology helps keep us aware of danger with more time to prepare before it hits! It can also be a vital tool in preparing for emergencies or disasters, as well as during or after so that we can stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare. Below are a few things that will help you be ready in the event of an emergency or disaster.

Store Information Online

There are many places to store important information securely online. Services like Google Drive and Dropbox offer a free way to store different types of files, from a Word document to images of important documents. suggests saving an electronic version of insurance policies, identification documents, medical records, and information on your pets, if necessary.

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. It is also a good idea to have a emergency weather radio in case of loss of power. You can also alert first responders if a rescue is needed through Twitter.

Mark Yourself Safe

The American Red Cross offers a Safe & Well check-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish. Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time. It is also a good idea to purchase solar-powered chargers as well.

Get in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after a disaster. SERVPRO of Conway & Faulkner Counties also offers an Emergency READY Profile (ERP) for free at to help prepare you, your property, or your business for an emergency. By developing a SERVPRO Emergency READY Profile for your property or business, you will  know what to do and what to expect in advance which is the key to timely mitigation and can help minimize how water and fire damage can affect your property or business. Put help in the palm of your hand with the Ready Plan App. Get in touch with SERVPRO of Conway & Faulkner Counties today for more information on developing an ERP for your property!

Severe Weather in the Summer

6/6/2019 (Permalink)

Severe weather can happen at any time, in any location. The weather in Central Arkansas can be unpredictable especially during the summer months. Whether the weather leads to a tornado, flooding, or thunderstorms, SERVPRO of Conway and Faulkner counties wants to make sure all residents know their risk.

Take Action

It is important to create an emergency action plan for any local weather hazards. Once the plan is created, it is just as important to practice the plan. Technology is a great resource in today’s society, and it can be of great use during severe weather. Use social media to share your weather preparedness with your friends and family. Social media can lead to more tips that can be useful for your family. During severe weather, use the internet to stay informed on what is taking place around you. FEMA will post videos that can be usual to you and your family.

If you have any questions, call us at (501)-328-3301.

Visit for more information regarding severe weather preparation.

Current Flooding in Faulkner County

5/29/2019 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Conway & Faulkner Counties.

With the Current Floods that are affecting Conway and Faulkner Counties, SERVPRO is ready!

SERVPRO of Conway & Faulkner Counties specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms or flooding hit Conway and Faulkner Counties, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 501-328-3301

Your Belongings and Storm Damage

5/29/2018 (Permalink)

Storm and water damage affects not only the structure of your house but also your belongings. SERVPRO of Conway and Faulkner Counties understands that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

If You Have Questions or Need Help, Call Us Today – (501) 328-3301

Contents Restoration

SERVPRO of Conway and Faulkner Counties specializes in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.


If your home requires extensive restoration or cleaning, SERVPRO of Conway and Faulkner Counties can conduct an organized, efficient move-out of the affected area. A move-out will provide several benefits, including:

  •  A quicker remodeling process
  •  Protecting items from potential damage
  •  Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Electronic Cleanup

Water-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by water. We will coordinate the restoration of your electronics, including:

  •  Television sets
  •  DVD players
  •  Computers
  •  And more

The key to restoring electronics is taking prompt action to prevent further damage. We start by cleaning the exterior of electronic devices to help stop further corrosion and damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO of Conway and Faulkner Counties can save a great deal and help minimize additional damage. 

Depending on the type of documents and the level of water damage, we have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Contents Claim Inventory Service

When a storm event happens, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

Our Contents Claim Inventory Service:

  •  Pre-loss list and value of contents
  •  Detailed and accurate report
  •  Better information to settle claims quicker
  •  Assistance with burden of proof for claims
  •  Peace of mind when you need it most  

Flash Flooding in Central Arkansas

5/29/2018 (Permalink)

Weather in Central Arkansas has proved to be unpredictable at times. A storm caused flash flooding on May 23. Power outages were caused for more than 2,000 people. Traffic slowed or was at a standstill in Little Rock and North Little Rock. Homes were also affected in several different counties. SERVPRO of Conway and Faulkner Counties has the expertise and the equipment to take care of your water damage.

Have A Water Damage Emergency? Call Us Today – (501) 328-3301

Until SERVPRO of Conway and Faulkner Counties can arrive at your home, there are certain steps you can take to prevent damage. These tips are listed below.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging.

Overview of Storm Damage

5/24/2018 (Permalink)

Weather can be unpredictable. SERVPRO of Conway and Faulkner Counties is ready to combat the damage to make your life go back to normal as soon as possible. Whether the damage is caused by a flash flood, frozen pipes, or even a tree failing on your roof causing water damage; we will do our best to help. 24-hour emergency service is provided for our clients since disasters make unwanted appearances at any time of the day. The faster we begin to work, the quicker your life will go back to normal.

We have highly trained professionals and specialized equipment ready for use. In addition to our own resources, we have access to equipment from other franchises across the state and country.

Have Storm Damage?

Call Us Today- (501)-328-3301

When Storms or Floods hit, SERVPRO is ready!

2/27/2018 (Permalink)

SERVPRO of Conway & Faulkner Counties specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Conway & Faulkner Counties, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today