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You can rest easy knowing you’ve got the trusted leader in the restoration industry on the line, SERVPRO of Conway & Faulkner Counties.

10/14/2021 (Permalink)

When it comes to your home being damaged, no matter the cause, you will be required to make a quick decision about who to call on for help.

When you’re researching restoration companies, you need to be aware of a few things before fully committing to one. Take a look at the questions listed below so that you can make the best choice for yourself.

Do They Have a Good Reputation?

If you have had a disaster happen to your home, you know all about scammers. These scammers typically follow storms all around the world so they can hit people who are in their most vulnerable state. They come by promising the world, earn your trust, take your money and leave, never to be seen again.

That’s not our story here at SERVPRO. We have been in the national landscape for over 50 years, and we have worked hard to earn a reputation to be proud of. We put in any necessary work it takes to satisfy our customers to the fullest.

Can They Act Fast?

As we have all come to learn, disasters or accidents typically hit at the worst possible times! But regardless of the day or time that they do hit, you need to feel certain that you have someone you can reach right away so that your restoration can begin quickly.

We know all too well that time is not your friend when disaster strikes. That’s why we have someone on call 24 hours a day, seven days a week in case an emergency arises.

Is There a Support System in Place?

SERVPRO of Conway & Faulkner Counties is locally owned and operated right here in Conway. If a disaster arises, we can be there in a hurry.

But sometimes disaster strikes an entire region or community. If catastrophe strikes the entire community, you can rest assured that our SERVPRO family will be there to help you. We are fully backed by an entire nationwide network of SERVPRO franchises.

We can tap into the network at a moment’s notice and call on them for added resources and assistance.

When you call SERVPRO, you can rest easy knowing you’ve got the trusted leader in the restoration industry on the other end of the line. When disaster hits home, contact us to get our local experts and nationwide network on your side.


Vandalism That Turns Into Fire Damage

9/21/2021 (Permalink)

As a commercial property owner you probably do everything you can to keep a fire from happening, but unfortunately things happen that are out of the hands of property owners, like vandalism. That is why you should purchase fire insurance for the premises and make sure that your policy covers vandalism. 

Our office receives several calls a year from property owners who have fire damage from someone breaking in and vandalizing their property. We recently provided services for a church where someone broke in and started a fire in the pastors office. This caused severe damage to the area the fire started and smoke damage through out the church. The water and foams that were used to suppress this fire caused damage to the building as well.

Having insurance on your commercial building can help pay for the cost of repairs caused by the fire and the fire suppression materials. Without proper insurance coverage, you might have to pay for the cost of the damage on your own. This could be devastating to your business. 

It is relatively easy to get insurance on your commercial property. Most insurance agents can offer commercial property policies and your local agent will be able to help you get the best policy for your commercial property. Keep in mind, that there are typically different policies to choose from, it is always a good idea to speak to someone you trust who can help you make the right decision for you and your property.  

If your commercial property has unfortunately been affected from fire damage we can provide a free inspection and help get your commercial property up and running for business. Give us a call at 501-328-3301 and we can help you through the process.  

Several Different Storm Damage Possibilities

9/21/2021 (Permalink)

There are many different types of storm damage and any of these can easily cause damage to your home or business. Knowing these different types of damage that a storm can cause can help you be prepare your home or business when a storm is in the weather forecast. 

Wind damage from a storm can range from blowing a few shingles off the roof to strong winds that my loosen your flashing. This can lead to leaks that can affect he interior of your home. Even a subtle roof leak can produce damp conditions that could lead to a moldy condition. One of our restoration experts can help address storm damage to your residential or commercial property.  

Heavy rains can cause flash flooding in the Conway area. Groundwater can cause materials to get in your home or business that should be handled by professionals. Our team can assist in evaluating what kind of water has flooded the property and the cleanup process after flood damage can be taken care of by our restoration specialists. 

When a storm occurs one thing that people don’t think about is storm damage from lightening.  When there is thunder that that means that lightning is striking. Your home or business can attract a lightning strike that could cause a fire.  Lightning strikes cause about 2% of all fires. If this occurs during a recent storm give SERVPRO of Conway & Faulkner Counties a call at 501-328-3301 and we can give you a free assessment of the damage and let you know what our restoration crews can do to get the storm damage cleaned up at your home or business. 

Hurricane Season Is Still Among Us.

9/21/2021 (Permalink)

Hurricane season is still here, so what does that mean for Conway and Faulkner Counties in Arkansas? We have seen rain from Hurricane IDA and rain from tropical storms this season and we want to make sure our community is prepared and knows what to do in case we get more rain from this years hurricane season. Here are some things that can keep you and your loved ones safe if we get more weather elements from this hurricane season.

  • Be informed: Having an evacuation plan in place for your family can ensure that members of your household know what to do during a storm. A planned route and an alternate route to get to a safe place if you need to leave your home is important.  
  • Know the Risks: How susceptible is your area to flooding and wind damage? The more informed you are the better. This will minimize your risks and you will be able to address the areas of your property that you can protect. 
  • Documents: Review your policies ahead of time. Make sure what is covered and if flood insurance is available to you. Place important documents into a fireproof and waterproof safe, such as insurance policies, birth certificates, drivers license or photo identification, and sentimental documents. 
  • Emergency Kit: This is often overlooked, emergency kits should have water, non perishables, blankets, pillows, flashlights, batteries, and a weather proof radio. Also having some toys for children can keep their minds off of what is going on during the storm. 

These tips will help you minimize the risk of damage to your property if your home is affected during this years hurricane season. We know that hurricane season can bring substantial rain, wind and tornadoes to central Arkansas. SERVPRO of Conway & Faulkner Counties can help if your home is affected by storm damage. 

Water Leaks Don't Consider Your Schedule...That Is Why We Are Here

9/21/2021 (Permalink)

Have you ever thought that you do not have time for the things that happen in your life that are not expected? 

SERVPRO of Conway & Faulkner Counties knows that water leaks don’t always occur during regular business hours and that is why we provide emergency mitigation services 24 hours a day, 7 days a week, 365 days, including holidays.

While you are waiting for help to arrive here are a few things that you can do to help minimize damage to your property. If the water loss is from a clean water source, such as a water supply line, sink or tub overflow, hot water heater leak, appliance malfunction, or a burst pipe you can do the following tips to help minimize damage. If the water loss is not from a clean water source then wait for help to arrive as the water could be contaminated.

  • Shut water off
  • Remove excess water by mopping or with towels. Do NOT try and extract water with your vacuum cleaner
  • Move valuable furniture or sensitive items to a dry area of the home. If you can not move the furniture try to place reynolds wrap or bowls under the feet of wooden furniture and use clothespins to pin material from furniture off damp floors. 
  • Remove rugs from wet carpeting.
  • Remove loose items from the floors

Our trained restoration team will get your residential or commercial emergency taken care of in a timely manner. We can be reached at 501-328-3301. 

Hurricane Season Is Approaching

7/21/2021 (Permalink)

Hurricane season is approaching and SERVPRO of Conway & Faulkner Counties is prepared to help with these storms that affect other areas. Here are some ways that you can be prepared if you are in the path of a hurricane.

Have An Emergency Kit: Keeping an emergency kit stocked with water, canned foods, non perishables, blankets and toys for children could be the difference between a disaster and an inconvenience. 

Gather Documents: Make sure you understand your insurance policies ahead of time to see what is covered and if flood insurance is available to you. Gather important documents such as insurance policies, IDs, birth certificates, deeds, or even sentimental documents and keep them in a fireproof and waterproof safe. 

Being Informed Is Important: Always know where to go and who to call in an emergency. An evacuation plan being in place in the event of a disaster will ensure that you know what to do in case your home is not the safest place to be during the storm. 

Protect Your Property: Try and protect your property as best as you can ahead of the storm by boarding up windows and moving items inside that are not anchored down.

Implementing some of these tips could help you minimize the risk of your property being a victim of the upcoming hurricane season.  SERVPRO of Conway & Faulkner Counties will be available to help with this storm season and help get your home back to normal. 

Realtors and Why You Should Choose SERVPRO of Conway and Faulkner Counties

6/25/2021 (Permalink)

Can we talk about the real estate market? Houses are selling faster than they can be listed. Multiple offers are being made to sellers and we are seeing interest rates drop to an all-time low. So, what a better time to have an edge with a reputation for having quality listings whether it be a commercial or a residential listing. SERVPRO of Conway & Faulkner Counties understands that you want to move a sale through quickly to get your commission. How your listing looks is everything to a potential buyer and we can assist in making that happen. It doesn’t matter what shape or situation your listing is in, the team at SERVPRO of Conway & Faulkner Counties can assist you in many different ways to make sure this sale is quick and the most profitable for you!  Our team can assist you in inspecting a crawl space/attic area for mold, water, or biohazard damage and fix this damage efficiently.  Our team can even assist in estate sales in the case of hoarder cleanouts with optional inventory itemization and cleaning services.   A SERVPRO  professional would be happy to attend your next sales meeting to discuss how to recognize the potential for mold and what to do in case of a fire or water emergency. Call us to schedule an inspection at 501-328-3301. 

Spring and Summer Commercial Cleaning Tips

6/25/2021 (Permalink)

This time of year is a great time to get some much needed cleaning done. Most people think of spring cleaning as only for residential homes, but our commercial spaces need it as well. A good cleaning helps to give workers a more open and less hectic environment; additionally, a clean and welcoming place of business helps to attract customers. Here is a list of some important areas to inspect during your deep cleaning cleaning:   


  • Windows

Windows are one of the simplest yet crucial areas to keep clean.  Beyond making sure you have squeaky clean windows, check to make sure they have tight seals. Checking the caulking and weather stripping to make sure it is intact can save you money in the long term. 

  • Landscaping

This is very important for the presentation of your business.  Now the grass, flowers, weeds and other plants are starting to grow, it’s important to start grooming your landscape.  Don’t wait till your plants get out of control, hire someone now or take some time yourself to pull the weeds, mow the grass, and trim any trees or bushes.  Additionally, this is a great time to plant some flowers if you want to spruce up your place of business. 


When converting your buildings air flow system from heating to air conditioning now is the best time to quality check your system.  Test your system by running it for a while to make sure it’s working properly, check any old or out of date parts that might need replacing.  Clean out the ventilation system by removing dust particles and any other debris lying inside.  Ventilation systems are rarely cleaned, which is why lots of building owners tend to find pest infestation or mold problems when cleaning their vents/ducts.  It is best to take these precautions while the temperature is in a transitioning period.  


  • Dusting

Simple and effective.  Even if you already dust on a regular basis now’s a good time to dust those harder to reach, and often ignored, areas.  

  • Flooring/Carpets

As people come in from the rainy times and wipe their feet on your carpets, dirt begins to build up.  Don’t let this grime buildup in your building; buy some strong cleaning products for your floors and a top quality vacuum for carpets. In addition to constantly maintaining floors and carpets, now is a great time to hire a professional carpet and floor cleaner to give your floors a deep clean. 

If the office has gotten out of hand this can be a good time of year to tidy up and breathe some fresh air into the workplace.  Depending on your type of business will help determine what type of cleaning takes priority. If you need extra help or an even deeper clean call SERVPRO of Conway & Faulkner Counties.  We can be reached at 501-328-3301. 

A Few Reasons to Feel Comfortable Calling Us!

6/25/2021 (Permalink)

SERVPRO of Conway & Faulkner Counties has been serving Faulkner and Conway Counties since 2005. Our team understands what it means to be a small business and how to effectively serve our community.  We also understand that even the briefest of business closings can have catastrophic consequences. Our teams will work to get your business back up and running as soon as possible so that you can continue running operations as normal. Should your business be affected by water or fire damage our teams are Here to Help! 

Our teams are also been receiving calls about Covid-19. We have been providing our proprietary Certified: SERVPRO Cleaned cleaning protocol in and around our community in businesses, schools, and churches that have had exposure to Covid-19.  These responsible business owners and managers reached out to us, had their facilities cleaned, and were able to display the Certified: SERVPRO Cleaned window decals on their doors, assuring customers that they were cleaned, are ready, and open for business! 

We’re Here to Help – 24 hours a day, seven days a week –Call SERVPRO of Conway & Faulkner Counties today at 501-328-3301 for your free inspection!

Grill Fires and How to Prevent Them

6/25/2021 (Permalink)

Summer time is here and so is outside fun! 

We all know that summertime means we are firing up those grills! We all love the smell of freshly grilled burgers and hotdogs, but be careful because you don't want those smells to be from fire damage! SERVPRO of Conway & Faulkner Counties has seen fire damage and smoke damage caused by summer celebrations. 

Did you know that according to the National Fire Protection Association that gas grills cause more than 8900 fire each year.  Grill safety is important, and being aware of a few safety tips will keep your summertime celebration from getting out of hand. Below are some tips to ensure your grill season is a safe one! 

  • Grill away from any structure.
  • Make sure your grill is stable.
  • Keep your grill clean.
  • Check for propane leaks.
  • If the flame goes out, wait five minutes before relighting.
  • Keep an eye on what is going on around the grill.
  • Be cautious when using a charcoal starter fluid.
  • Don't wear loose clothing or clothing that can dangle.
  • Be prepared to put out a fire.

If your property is affected by fire damage or smoke damage, call the trusted professionals at SERVPRO of Conway & Faulkner Counties at 501-328-3301.